What the public wants and how it is best served: forensic scientists’ perceptions of the drivers of public value creation

Government agencies are embracing the rhetoric of public value, but what does the empirical evidence tell us about drivers of its creation? One critical source of insight are the practitioners who turn public investment into public value through complex forms of labour. This article identifies how public value is interpreted and created by forensics scientists in the Criminal Justice System using Q Methodological interviews. The results indicate that two very similar types of forensic scientist exist. The study finds that while the decisions of scientists are grounded in their expertise, their public value motivations are to ‘add value’ to the public through their science. They serve the citizen through their science. They do not serve the consumer, client or victim directly. The findings also indicate that there is a need to recognise hidden forms of value-added activity that takes place upstream in public-value chains, ensuring that there are systems in place to maximise its impact downstream.