@inproceedings{90b4caf5d8854e8ba268a3f89f75f0f5,
title = "UX-Handle: A Cloud-based System to Streamline Usability Testing Analytics",
abstract = "User researchers have a poor user experience when analysing data collected from usability tests. Post-usability test analytics is a non-standard process where there is a lack of best practice guidelines and data management workflows. Moreover, usability analytics is normally a tedious and time consuming task. This paper presents a semi-automatic web-based system to improve the user experience of analysing user videos and other data from usability tests. The system presented is called UX-Handle (www.uxhandle.com) and was developed using a web technology stack. UX-Handle allows researchers to input UX-related data including demographic data, systematic usability scale scores, single ease question scores and to efficiently annotate user videos with {\textquoteleft}use{\textquoteright} errors, task completion times and user emotions amongst others. As a result, standard usability metrics are automatically presented using charts and graphs.",
keywords = "usability testing, user analytics, user interfaces, human-computer interaction",
author = "Raymond Bond and Maurice Mulvenna and Jonathan Wallace and Dewar Finlay and Kyle Boyd and Megan Patterson",
year = "2017",
month = jul,
day = "31",
doi = "10.14236/ewic/HCI2017.2",
language = "English",
series = "ScienceOpen Research",
publisher = "Association for Computing Machinery",
booktitle = "ScienceOpen Research",
address = "United States",
note = "31st British Human Computer Interaction Conference ; Conference date: 03-05-2017",
}