Using Revised Business Process Reengineering Methodology as an Improvement Tool for Tourism

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationTourism and Hospitality in the 21st Century
PublisherDiscovery Publishing House
Pages169-181
ISBN (Print)8171417205
Publication statusPublished - 20 Jun 2003

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