Abstract
A computer system (Direct2Inmate) has been developed to assist prisoners to manage typical daily livingtasks such as ordering meals, registering for educational programmes, making health appointments, personal entertainment and much more. The system is available worldwide via kiosks and tablet PCs. We investigate if this digital technology meets the needs of prisoners who have low computer and reading literacies. In considering a prisoner’s persona, researchers have identified that emotions in prisons are volatile and can be heightened due to usability issues with interactive technologies, which can be disruptive and result in unwanted behaviours. With this in mind, we evaluated the system’s user interface using usability testing and we recorded usability metrics in addition to the facial and verbal behaviours of prisoners whilst they interacted with the system.
| Original language | English |
|---|---|
| Title of host publication | ScienceOpen Research |
| Publisher | British Computer Society |
| Number of pages | 6 |
| DOIs | |
| Publication status | Published (in print/issue) - 31 Jul 2017 |
| Event | 31st British Human Computer Interaction Conference - University of Sunderland’s St. Peter’s Campus Duration: 3 May 2017 → … |
Publication series
| Name | ScienceOpen Research |
|---|---|
| Publisher | ScienceOpen |
| ISSN (Electronic) | 2199-1006 |
Conference
| Conference | 31st British Human Computer Interaction Conference |
|---|---|
| Period | 3/05/17 → … |
Keywords
- Offender Technology
- User Interfaces
- User Experience
- Usability Testing
- Human-Computer Interaction
Fingerprint
Dive into the research topics of 'Usability and Behaviour Analysis of Prisoners using an Interactive Technology to Manage Daily Living'. Together they form a unique fingerprint.Profiles
-
Kyle Boyd
- Belfast School of Art - Lecturer in Interaction Design
- Faculty of Arts, Humanities & Social Sciences - Lecturer
Person: Academic