TY - JOUR
T1 - The role of quality management in pharmaceutical development
T2 - Clinical trials analysis
AU - McAdam, Rodney
AU - Barron, Nigel
N1 - Copyright:
Copyright 2010 Elsevier B.V., All rights reserved.
PY - 2002
Y1 - 2002
N2 - The aim of this paper is to investigate the role of quality management and how its implementation can be improved within the clinical trials area of the pharmaceutical industry, as part of the healthcare sector. The research study involves a case study of a clinical trials organisation (TSC). A total of 11 mini-cases of TSC's main suppliers, staff-survey analysis, semi-structured interviews and organisational and archive material were used in the data-gathering. The results show how the application of total quality management (TQM) principles addresses some of the key challenges facing the organisation.
AB - The aim of this paper is to investigate the role of quality management and how its implementation can be improved within the clinical trials area of the pharmaceutical industry, as part of the healthcare sector. The research study involves a case study of a clinical trials organisation (TSC). A total of 11 mini-cases of TSC's main suppliers, staff-survey analysis, semi-structured interviews and organisational and archive material were used in the data-gathering. The results show how the application of total quality management (TQM) principles addresses some of the key challenges facing the organisation.
KW - Health care
KW - Pharmaceutical industry
KW - Total quality management
UR - http://www.scopus.com/inward/record.url?scp=77950063231&partnerID=8YFLogxK
U2 - 10.1108/09526860210426982
DO - 10.1108/09526860210426982
M3 - Article
AN - SCOPUS:77950063231
VL - 15
SP - 106
EP - 123
JO - International Journal of Health Care Quality Assurance
JF - International Journal of Health Care Quality Assurance
SN - 0952-6862
IS - 3
ER -