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The impact of the QUEST quality award on the public leisure sector
Rodney McAdam
, Ian O'Neill
School of Management
Ulster University
Research output
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peer-review
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Computer Science
Case Study
100%
Customer Satisfaction
50%
Performance Measure
50%
Quality Management
100%
Social Sciences
Leisure Sector
100%
Public Sector
25%
Quality Management
25%
UK
100%
Economics, Econometrics and Finance
Performance Measure ψ
50%
Public Sector
50%
Quality Management
100%