The ‘engage’ System: Using Real-Time Digital Technologies to Support Citizen-Centred Design in Government

Brian Cleland; Jonathan Wallace; Michaela Black

The ‘engage’ System: Using Real-Time Digital Technologies to Support Citizen-Centred Design in Government

Brian Cleland, Jonathan Wallace, Michaela Black

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Original language	English
Title of host publication	User Centric E-Government: Challenges & Opportunities
Publisher	Springer
Pages	0-10
ISBN (Print)	978-3-319-59442-2
Publication status	Accepted/In press - 5 Mar 2017

Keywords

e-government
digital government
e-participation
user research
user-centred design
citizen-centric

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

Michaela Black
- mm.blackulster.acuk
- School of Computing, Eng & Intel. Sys - Professor of Artificial Intelligence
- Faculty Of Computing, Eng. & Built Env. - Full Professor
Person: Academic

Cite this

@inbook{805003a9c3cc460e94895b055e3a0e2f,

title = "The {\textquoteleft}engage{\textquoteright} System: Using Real-Time Digital Technologies to Support Citizen-Centred Design in Government",

keywords = "e-government, digital government, e-participation, user research, user-centred design, citizen-centric",

author = "Brian Cleland and Jonathan Wallace and Michaela Black",

year = "2017",

month = mar,

day = "5",

language = "English",

isbn = "978-3-319-59442-2",

pages = "0--10",

booktitle = "User Centric E-Government: Challenges & Opportunities",

publisher = "Springer",

address = "Switzerland",

}

TY - CHAP

T1 - The ‘engage’ System: Using Real-Time Digital Technologies to Support Citizen-Centred Design in Government

AU - Cleland, Brian

AU - Wallace, Jonathan

AU - Black, Michaela

PY - 2017/3/5

Y1 - 2017/3/5

KW - e-government

KW - digital government

KW - e-participation

KW - user research

KW - user-centred design

KW - citizen-centric

M3 - Chapter

SN - 978-3-319-59442-2

SP - 0

EP - 10

BT - User Centric E-Government: Challenges & Opportunities

PB - Springer

ER -

The ‘engage’ System: Using Real-Time Digital Technologies to Support Citizen-Centred Design in Government

Keywords

UN SDGs

Access to Document

Profiles

Michaela Black

Cite this