The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes

Owen Hargie, Norman Morrow

    Research output: Contribution to journalArticle

    5 Citations (Scopus)

    Abstract

    This paper examines the effectiveness of a microtraining programme in developing the communication skills of pharmacists. In particular, it investigates the influence of this programme upon self-reported communication activities in the actual work environment. Inter-relationships are also obtained between the personality of participants, their attitude to the microtraining technique and the degree of self-reported influence on work performance. Overall, participants demonstrated a strongly positive attitude to, and indicated that they had been highly influenced by, the microtraining programme. It was also found that there was a significant and positive correlation between extroversion and attitude to microtraining (p less than 0.005). Furthermore, a positive correlation was also obtained between attitude and influence although this did not reach the 0.5 level of significance. It is concluded that microtraining is a promising technique for developing the communicative competence of pharmacists, but may need to be modified to cater for personality differences within trainees.
    LanguageEnglish
    Pages195-203
    JournalMedical Teacher
    Volume11
    Issue number2
    Publication statusPublished - 1989

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    pharmacist
    communication skills
    personality
    extroversion
    communicative competence
    trainee
    work environment
    communication
    performance

    Cite this

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    abstract = "This paper examines the effectiveness of a microtraining programme in developing the communication skills of pharmacists. In particular, it investigates the influence of this programme upon self-reported communication activities in the actual work environment. Inter-relationships are also obtained between the personality of participants, their attitude to the microtraining technique and the degree of self-reported influence on work performance. Overall, participants demonstrated a strongly positive attitude to, and indicated that they had been highly influenced by, the microtraining programme. It was also found that there was a significant and positive correlation between extroversion and attitude to microtraining (p less than 0.005). Furthermore, a positive correlation was also obtained between attitude and influence although this did not reach the 0.5 level of significance. It is concluded that microtraining is a promising technique for developing the communicative competence of pharmacists, but may need to be modified to cater for personality differences within trainees.",
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    The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes. / Hargie, Owen; Morrow, Norman.

    In: Medical Teacher, Vol. 11, No. 2, 1989, p. 195-203.

    Research output: Contribution to journalArticle

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