Service Quality of Contractors: An investigation into customer satisfaction

Niranjan Gunawardena, Sanwara Gunasekera

    Research output: Contribution to journalArticle

    LanguageEnglish
    Pages76-84
    JournalAnnual Transactions of IESL 2004
    VolumeVol 1
    Publication statusPublished - 2004

    Cite this

    Gunawardena, N., & Gunasekera, S. (2004). Service Quality of Contractors: An investigation into customer satisfaction. Vol 1, 76-84.
    Gunawardena, Niranjan ; Gunasekera, Sanwara. / Service Quality of Contractors: An investigation into customer satisfaction. 2004 ; Vol. Vol 1. pp. 76-84.
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    author = "Niranjan Gunawardena and Sanwara Gunasekera",
    year = "2004",
    language = "English",
    volume = "Vol 1",
    pages = "76--84",

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    Gunawardena, N & Gunasekera, S 2004, 'Service Quality of Contractors: An investigation into customer satisfaction', vol. Vol 1, pp. 76-84.

    Service Quality of Contractors: An investigation into customer satisfaction. / Gunawardena, Niranjan; Gunasekera, Sanwara.

    Vol. Vol 1, 2004, p. 76-84.

    Research output: Contribution to journalArticle

    TY - JOUR

    T1 - Service Quality of Contractors: An investigation into customer satisfaction

    AU - Gunawardena, Niranjan

    AU - Gunasekera, Sanwara

    PY - 2004

    Y1 - 2004

    UR - http://139.162.44.104:80/handle/123456789/1290

    M3 - Article

    VL - Vol 1

    SP - 76

    EP - 84

    ER -