Service Quality of Contractors: An investigation into customer satisfaction

Niranjan Gunawardena, Sanwara Gunasekera

    Research output: Contribution to journalArticle

    Original languageEnglish
    Pages (from-to)76-84
    JournalAnnual Transactions of IESL 2004
    VolumeVol 1
    Publication statusPublished - 2004

    Cite this

    Gunawardena, N., & Gunasekera, S. (2004). Service Quality of Contractors: An investigation into customer satisfaction. Annual Transactions of IESL 2004, Vol 1, 76-84. http://uir.ulster.ac.uk/13532/1/IESL-SG_-_2004.pdf