Selecting appropriate gambling features for a specific portfolio of games

The perceived effectiveness of 45 responsible gambling (RG) features in relation to 20 distinct gambling type games were examined. Participants were 61 raters from seven countries, including responsible gambling experts (n=22), treatment providers (n=19), and recovered problem gamblers (n=20). Overall, player control over personal limits were favored more than gaming company controlled limits, although mandatory use of such features was often recommended. The study found that online games had the possibility to provide many more RG features than traditional (offline) games. The findings draw together knowledge about the effectiveness of RG features for specific game types. This should aid objective, cost-effective, evidence based decisions on which RG features to included in an RG strategy, according to a specific portfolio of games. The findings of this study are available via a web-based tool, known at the Responsible Gambling Knowledge Centre (RGKC).