Seeking Help From Everyone and No-One: Conceptualizing the Online Help-Seeking Process Among Adolescent Males

Paul Best, Elena Gil-Rodriguez, Roger Manktelow, Brian Taylor

Research output: Contribution to journalArticle

9 Citations (Scopus)

Abstract

Online help-seeking is an emerging trend within the 21st century. Yet, despite some movement toward developing online services, little is known about how young people locate, access, and receive support online. This study aims to conceptualize the process of online help-seeking among adolescent males. Modified photo-elicitation techniques were employed within eight semi-structured focus group sessions with adolescent males aged 14 to 15 years (n = 56) across seven schools in Northern Ireland. Thematic analyses were conducted within an ontological framework of critical realism and an epistemological framework of contextualism. Informal online help-seeking pathways increased opportunity for social support and reduced stigma but also included loss of control and reduced anonymity. Formal pathways offered increased anonymity but concerns were raised regarding participants' ability to locate and appraise the quality of information online. A conceptual model of online help-seeking has been developed to highlight the key help-seeking pathways taken by adolescent males.
LanguageEnglish
Pages1067-1077
Number of pages11
JournalQualitative Health Research
Volume26
Issue number8
Early online date12 May 2016
DOIs
Publication statusPublished - 1 Jul 2016

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anonymity
adolescent
Northern Ireland
online service
Focus Groups
realism
Social Support
social support
ability
trend
school
Group

Keywords

  • Internet, qualitative; Northern Ireland; health behavior; mental health and illness; men’s health, health seeking; modified photo-elicitation

Cite this

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Seeking Help From Everyone and No-One: Conceptualizing the Online Help-Seeking Process Among Adolescent Males. / Best, Paul; Gil-Rodriguez, Elena; Manktelow, Roger; Taylor, Brian.

In: Qualitative Health Research, Vol. 26, No. 8, 01.07.2016, p. 1067-1077.

Research output: Contribution to journalArticle

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