Roles and responsibilities of the community palliative care key worker: a scoping review

F. Hasson, Maria Betts, Christine Shannon, Anne Fee

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This article illustrates the completion of a scoping review of the evidence
relating to the role of the palliative care key worker, providing an insight into
current literature. While advocated in international and national policies, the
evidence underpinning this role is lacking, with only five empirical papers:
two national and three international. The review identifies the need for the key
worker role in palliative care; however, little consensus exists on who should
adopt this role and their remits. Several implementation barriers are cited
relating to communication and training. Further research on the development,
implementation and consensus on the allocation of duties of the key worker
role would expand the existing evidence base.
Original languageEnglish
Pages (from-to)384-391
Number of pages8
JournalBritish Journal of Community Nursing
Issue number8
Early online date2 Aug 2022
Publication statusPublished (in print/issue) - 4 Aug 2022

Bibliographical note

Publisher Copyright:
© 2022 MA Healthcare Ltd.


  • keyworker
  • palliative care
  • community
  • scoping review
  • end of life
  • Hospice and Palliative Care Nursing
  • key worker
  • Humans
  • Palliative Care
  • Communication


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