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Revolutionising Digital Marketing Education with Generative Artificial Intelligence Integration: An Asynchronous Approach †

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Abstract

The discipline of marketing has seen a significant shift toward the use of AI over the past 10 years, with generative AI such as ChatGPT exponentially accelerating the impact of this technology due to its accessibility and relevance in helping meet organisational and practitioners’ objectives. The objective of this project was to innovatively incorporate generative pretrained transformers (GPTs) into digital marketing education as a means of asynchronously exposing learners to advances in this domain but also provide insights into managing AI use in this field more effectively. This pilot study focused on supporting tourism enterprises in less developed countries (LDCs), specifically Botswana, Uganda, and Zambia.
Original languageEnglish
Article number1
Pages (from-to)1-13
Number of pages13
JournalProceedings
Volume114
Issue number1
Early online date14 Feb 2025
DOIs
Publication statusPublished (in print/issue) - 14 Feb 2025

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 4 - Quality Education
    SDG 4 Quality Education
  2. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure
  3. SDG 11 - Sustainable Cities and Communities
    SDG 11 Sustainable Cities and Communities

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