Retail Bank Customer Preferences: Personal and Remote Interactions

Mark Durkin, Barry Howcroft, Aodheen O'Donnell, Danielle McCartan-Quinn

Research output: Contribution to journalArticle

24 Citations (Scopus)
LanguageEnglish
Pages177-189
JournalInternational Journal of Retail and Distribution Management
Volume31
Issue number4
DOIs
Publication statusPublished - 2003

Cite this

Durkin, Mark ; Howcroft, Barry ; O'Donnell, Aodheen ; McCartan-Quinn, Danielle. / Retail Bank Customer Preferences: Personal and Remote Interactions. In: International Journal of Retail and Distribution Management. 2003 ; Vol. 31, No. 4. pp. 177-189.
@article{be19dac6023d4d648ac6383354140f06,
title = "Retail Bank Customer Preferences: Personal and Remote Interactions",
author = "Mark Durkin and Barry Howcroft and Aodheen O'Donnell and Danielle McCartan-Quinn",
year = "2003",
doi = "10.1108/09590550310469176",
language = "English",
volume = "31",
pages = "177--189",
journal = "International Journal of Retail and Distribution Management",
issn = "0959-0552",
number = "4",

}

Retail Bank Customer Preferences: Personal and Remote Interactions. / Durkin, Mark; Howcroft, Barry; O'Donnell, Aodheen; McCartan-Quinn, Danielle.

In: International Journal of Retail and Distribution Management, Vol. 31, No. 4, 2003, p. 177-189.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Retail Bank Customer Preferences: Personal and Remote Interactions

AU - Durkin, Mark

AU - Howcroft, Barry

AU - O'Donnell, Aodheen

AU - McCartan-Quinn, Danielle

PY - 2003

Y1 - 2003

U2 - 10.1108/09590550310469176

DO - 10.1108/09590550310469176

M3 - Article

VL - 31

SP - 177

EP - 189

JO - International Journal of Retail and Distribution Management

T2 - International Journal of Retail and Distribution Management

JF - International Journal of Retail and Distribution Management

SN - 0959-0552

IS - 4

ER -