Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

Mairead McCoy

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	99-126
Journal	Journal of Nonprofit & Public Sector Marketing,
Volume	26
DOIs	https://doi.org/10.1080/10495142.2013.872508
Publication status	Published (in print/issue) - 2014

Keywords

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title = "Reputational Threat and Image Repair Strategies: Northern Ireland Water{\textquoteright}s Crisis Communication in a Freeze/Thaw Incident",

keywords = "crisis, communication, situational crisis communication, image repair, crisis stages, government agency",

author = "Mairead McCoy",

year = "2014",

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language = "English",

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journal = "Journal of Nonprofit and Public Sector Marketing",

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publisher = "Taylor & Francis",

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T1 - Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

AU - McCoy, Mairead

PY - 2014

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KW - crisis

KW - communication

KW - situational crisis communication

KW - image repair

KW - crisis stages

KW - government agency

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DO - 10.1080/10495142.2013.872508

M3 - Article

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EP - 126

JO - Journal of Nonprofit and Public Sector Marketing

JF - Journal of Nonprofit and Public Sector Marketing

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