Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

    Research output: Contribution to journalArticle

    3 Citations (Scopus)
    LanguageEnglish
    Pages99-126
    JournalJournal of Nonprofit & Public Sector Marketing,
    Volume26
    DOIs
    Publication statusPublished - 2014

    Keywords

    • crisis
    • communication
    • situational crisis communication
    • image repair
    • crisis stages
    • government agency

    Cite this

    @article{08452557eaef4c089d9b6b23054a78ac,
    title = "Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident",
    keywords = "crisis, communication, situational crisis communication, image repair, crisis stages, government agency",
    author = "Mairead McCoy",
    year = "2014",
    doi = "10.1080/10495142.2013.872508",
    language = "English",
    volume = "26",
    pages = "99--126",
    journal = "Journal of Nonprofit and Public Sector Marketing",
    issn = "1049-5142",

    }

    TY - JOUR

    T1 - Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

    AU - McCoy, Mairead

    PY - 2014

    Y1 - 2014

    KW - crisis

    KW - communication

    KW - situational crisis communication

    KW - image repair

    KW - crisis stages

    KW - government agency

    U2 - 10.1080/10495142.2013.872508

    DO - 10.1080/10495142.2013.872508

    M3 - Article

    VL - 26

    SP - 99

    EP - 126

    JO - Journal of Nonprofit and Public Sector Marketing

    T2 - Journal of Nonprofit and Public Sector Marketing

    JF - Journal of Nonprofit and Public Sector Marketing

    SN - 1049-5142

    ER -