Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	99-126
Journal	Journal of Nonprofit & Public Sector Marketing,
Volume	26
DOIs	https://doi.org/10.1080/10495142.2013.872508
Publication status	Published - 2014

Keywords

@article{08452557eaef4c089d9b6b23054a78ac,

title = "Reputational Threat and Image Repair Strategies: Northern Ireland Water{\textquoteright}s Crisis Communication in a Freeze/Thaw Incident",

keywords = "crisis, communication, situational crisis communication, image repair, crisis stages, government agency",

author = "Mairead McCoy",

year = "2014",

doi = "10.1080/10495142.2013.872508",

language = "English",

volume = "26",

pages = "99--126",

journal = "Journal of Nonprofit and Public Sector Marketing",

issn = "1049-5142",

publisher = "Taylor & Francis",

}

TY - JOUR

T1 - Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident

AU - McCoy, Mairead

PY - 2014

Y1 - 2014

KW - crisis

KW - communication

KW - situational crisis communication

KW - image repair

KW - crisis stages

KW - government agency

U2 - 10.1080/10495142.2013.872508

DO - 10.1080/10495142.2013.872508

M3 - Article

VL - 26

SP - 99

EP - 126

JO - Journal of Nonprofit and Public Sector Marketing

JF - Journal of Nonprofit and Public Sector Marketing

SN - 1049-5142

ER -