Religion and representative bureaucracy: Does religion guide administrative discretion?

In this paper we seek to understand how religion influences discretion in a developing fragile society: Palestine. Drawing on a recent review of the religion and public administration literature and the theory of representative bureaucracy, we ask: Does active representation on behalf of a religious identity exist? And if so, what does it look like? We explore four different possible manifestations, including none at all. In other words, this is a study of how religiosity influences civil servant behaviour in instances of discretion. Using original small-n in-person survey data, we find active representation by a majority of mid-level civil servants on behalf of a religious identity; we find evidence of religious service being underpinned by public service motivation and by pro-social motivation. Others are guided by traditional Weberian bureaucratic values while others are guided by what they perceive to be the religious foundation of the bureaucracy.