Relative Importance Index for the Key Performance Indicators for the construction industry in Egypt

The construction industry is considered one of the key economic sectors in Egypt. Since the construction industry in Egypt is very dynamic, its performance is influenced by several different factors. Therefore, it is necessary to have a standard performance benchmark and indicators to assess projects’ success. This paper aims to identify the most critical Key Performance Indicators (KPIs) and determine their Relative Importance Index (RII). The methodology to achieve this aim included a thorough literature review and a survey on projects performance among construction professionals in Egypt. The results show that the most critical KPIs are: Cost, Profitability, Time, Quality, Client satisfaction, Safety, Productivity, and Team satisfaction. These results can be used to assess projects success for the benefit of all project parties. Evaluating project performance based on a standard benchmark and indicators helps the construction industry professionals in managing, controlling, and improving projects and in anticipating future projects success.