A tool was developed, using the nominal group and Delphi techniques, to explore healthcare staff's perceptions of the quality of hospital care provided in the United Kingdom compared with a tool from the United States. Similarities were identified in many core areas; however, there were several differences between the UK and US tools. This article identifies the process and findings and discusses possible reasons for similarities and differences between the tools.
|Journal||Journal of Nursing Care Quality|
|Publication status||Published - Oct 2006|
McKenna, H., Keeney, S., Currie, L., Harvey, G., West, E., & Richey, R. H. (2006). Quality of care - A comparison of perceptions of health professionals in clinical areas in the United Kingdom and the United States. Journal of Nursing Care Quality, 21(4), 344-351. http://journals.lww.com/jncqjournal/Abstract/2006/10000/Quality_of_Care__A_Comparison_of_Perceptions_of.12.aspx