Promoting Extension and Reuse in a Spoken Dialog Manager: An Evaluation of the Queen's Communicator

P Hanna; I O'Neill; C Wootton; M McTear

doi:10.1145/1255171.1255173

Promoting Extension and Reuse in a Spoken Dialog Manager: An Evaluation of the Queen's Communicator

P Hanna, I O'Neill, C Wootton, M McTear

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1-39
Journal	Transactions on Speech and Language Processing (TSLP)
Volume	4
Issue number	3
DOIs	https://doi.org/10.1145/1255171.1255173
Publication status	Published - 1 Jul 2007

Bibliographical note

Other Details
------------------------------------
This paper demonstrates how an object-oriented approach to spoken dialogue systems design provides advantages in terms of the maintainability, extension, and reuse of dialogue management components. The system is compared with a functionally equivalent VoiceXML system and a number of scenarios are applied to measure reuse and maintainability. The paper presents a novel approach to the estimation of the effort required to modify and extend a dialogue system that can be applied generally to the design of dialogue systems. The journal ACM TSLP has high standards for acceptance and a high emphasis on the wide accessibility of papers.

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10.1145/1255171.1255173

Cite this

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title = "Promoting Extension and Reuse in a Spoken Dialog Manager: An Evaluation of the Queen's Communicator",

author = "P Hanna and I O'Neill and C Wootton and M McTear",

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