Progression to unscheduled hospital admissions in people with diabetes: a qualitative interview study

Nikki Perrin, Janet Heaton, Sandra MacRury, Kathleen Michelle Friel, Vivien Coates

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Abstract

Background: People with diabetes often have difficulty maintaining optimal blood glucose levels, risking progressive complications that can lead to unscheduled care. Unscheduled care can include attending emergency departments, ambulance callouts, out-of-hours care, and non-elective hospital admissions. A large proportion of non-elective hospital admissions involve people with diabetes, with significant health and economic burden. Aim: To identify precipitating factors influencing diabetes-related unscheduled hospital admissions, exploring potential preventive strategies to reduce admissions. Design & setting: Thirty-six people with type 1 (n = 11) or type 2 (n = 25) diabetes were interviewed. They were admitted to hospital for unscheduled diabetes- related care across three hospitals in Scotland, Northern Ireland, and the Republic of Ireland. Participants were admitted for peripheral limb complications (n = 17), hypoglycaemia (n = 5), hyperglycaemia (n = 6), or for comorbidities presenting with erratic blood glucose levels (n = 8). Method: Factors precipitating admissions were examined using framework analysis. Results: Three aspects of care influenced unscheduled admissions: perceived inadequate knowledge of diabetes complications; restricted provision of care; and complexities in engagement with self-care and help-seeking. Limited specialist professional knowledge of diabetes by staff in primary and community care, alongside inadequate patient self-management knowledge, led to inappropriate treatment and significant delays. This was compounded by restricted provision of care, characterised by poor access to services — in time and proximity — and poor continuity of care. Complexities in patient engagement, help-seeking, and illness beliefs further complicated the progression to unscheduled admissions. Conclusion: Dedicated investment in primary care is needed to enhance provision of and access to services. There should be increased promotion and earlier diabetes specialist team involvement, alongside training and use of technology and telemedicine, to enhance existing care.

Original languageEnglish
Pages (from-to)1-12
Number of pages12
JournalBritish Journal of General Practice
Volume5
Issue number4
Early online date28 Apr 2021
DOIs
Publication statusPublished - 2 Jun 2021

Bibliographical note

Funding Information:
This project has been funded by the INTERREG VA Programme (reference number: IVA 5036), managed by the Special EU Programmes Body (SEUPB). The views and opinions expressed in this report do not necessarily reflect those of the European Commission or the SEUPB. The authors would like to thank Carla McClintock, research nurse for Western Health and Social Care Trust.

Funding Information:
This project has been funded by the INTERREG VA Programme (reference number: IVA 5036), managed by the Special EU Programmes Body (SEUPB). The views and opinions expressed in this report do not necessarily reflect those of the European Commission or the SEUPB.

Publisher Copyright:
© 2021. The Authors;.

Keywords

  • Diabetes
  • prevention
  • qualitative research
  • emergency service
  • diabetes mellitus
  • hospital

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