Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

This paper examined public sector tourism in Northern Ireland, a small country on the periphery of Western Europe which is notorious for being over governed. The authors found that its complex web of public sector tourism bodies created confusion and duplication within the industry. There was a lack of coordination and clear policy guidelines and many of the organisations were suffering from ‘partnership overload’. To make matters worse for Northern Ireland its National Tourism Organisation, faced with a reduced remit and shrinking budget, was not capable of making decisions and providing the strategic leadership that is required to drive the tourism agenda forward. Northern Ireland, and indeed any small country involved in tourism, could learn valuable lessons from Northern Ireland’s Celtic neighbours, Scotland, Wales and the Republic of Ireland, countries which have taken action to remove some of their layers of administration and bureaucracy and make public sector tourism more streamlined and manageable.
LanguageEnglish
Pages1253-1261
JournalTourism Management
Volume32
Issue number6
DOIs
Publication statusPublished - 1 Dec 2011

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Public sector
Small countries
Planning
Tourism
Northern Ireland
Strategic leadership
Bureaucracy
Agenda
Overload
Scotland
Wales
Industry
Republic of Ireland
Decision making
World Wide Web

Keywords

  • Public Administration: Planning: Development: Bureaucracy: Coordination: Lessons: Streamlining

Cite this

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title = "Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries",
abstract = "This paper examined public sector tourism in Northern Ireland, a small country on the periphery of Western Europe which is notorious for being over governed. The authors found that its complex web of public sector tourism bodies created confusion and duplication within the industry. There was a lack of coordination and clear policy guidelines and many of the organisations were suffering from ‘partnership overload’. To make matters worse for Northern Ireland its National Tourism Organisation, faced with a reduced remit and shrinking budget, was not capable of making decisions and providing the strategic leadership that is required to drive the tourism agenda forward. Northern Ireland, and indeed any small country involved in tourism, could learn valuable lessons from Northern Ireland’s Celtic neighbours, Scotland, Wales and the Republic of Ireland, countries which have taken action to remove some of their layers of administration and bureaucracy and make public sector tourism more streamlined and manageable.",
keywords = "Public Administration: Planning: Development: Bureaucracy: Coordination: Lessons: Streamlining",
author = "Adrian Devine and Frances Devine",
note = "Reference text: References Baum, 1995 T. Baum Ireland – the peace dividend Insights, July (1995), pp. 9–14 View Record in Scopus | Citing articles (4) Baum, 1999 T. Baum Themes and issues in comparative destination research: the use of lesson-drawing in comparative tourism research in the North Atlantic Tourism Management, 20 (1999), pp. 627–633 Article | PDF (93 K) | View Record in Scopus | Citing articles (16) BBC News, 2004 BBC News 3rd June 2200 hrs. End of the quango state (2004) Birrell, 2009 D. Birrell Direct rule and the governance of Northern Ireland Manchester University Press, Manchester (2009) Boyd, 2000 S. Boyd Heritage tourism in Northern Ireland: opportunity under peace Current Issues in Tourism, 3 (2) (2000), pp. 150–174 View Record in Scopus | Full Text via CrossRef | Citing articles (15) Buckley and Klemm, 1993 P. Buckley, M. Klemm The decline in tourism in Northern Ireland Tourism Management, June (1993), pp. 185–194 View Record in Scopus | Citing articles (3) Carmichael and Knox, 2004 P. Carmichael, C. Knox Devolution, governance and the peace process Terrorism and Political Violence, 16 (3) (2004), pp. 593–621 View Record in Scopus | Full Text via CrossRef | Citing articles (3) Devine, 2008 Devine, A. (2008). Collaboration or isolation – A comparative study of the inter-organisational relationships within the sports tourism policy arenas in Northern Ireland and the Republic of Ireland. PHD Thesis, University of Ulster Northern Ireland. Devine and Devine, 2004 A. Devine, F. Devine The politics of sports tourism in Northern Ireland Journal of Sport Tourism, 9 (2) (2004), pp. 171–182 View Record in Scopus | Full Text via CrossRef | Citing articles (5) Donnelly, 2005 K. Donnelly Troubles tourism – the terrorism theme park on and off screen D. Crouch, R. Jackson, F. Thompson (Eds.), The media and the tourist imagination, Routledge, Great Britain (2005) Dredge and Jenkins, 2007 D. Dredge, J. Jenkins Tourism planning and policy Wiley, Singapore (2007) Edgell, 1999 D. Edgell Tourism policy: the Next millennium Sagamore Publishing, Illinois (1999) Fyall and Garrod, 2005 A. Fyall, B. Garrod Tourism marketing – a collaborative approach Channel View, Toronto (2005) Gratton and Henery, 2001 C. Gratton, I. Henery Sport in the city. The role of sport in economic and social regeneration Routledge, London (2001) Gray, 1989 B. Gray Collaborating: Finding common ground for multi-party problems Jossey-Press, San Francisco (1989) Greer, 2002 J. Greer Partnership governance in Northern Ireland – Improving performance Ashgate Publishing, England (2002) Hall and Page, 2006 M. Hall, S. Page The geography of tourism and recreation – Environment, place and space (3rd ed.)Routledge, London (2006) IUTO, 1974 International Union of Tourism Organisations The role of the state in tourism Annals of Tourism Research, 1 (3) (1974), pp. 66–72 Jenkins (2006) Jenkins, J., & Pigram, J. (2006). Outdoor recreation management (2nd ed.). Oxon: Routledge. Kanter, 1994 R. Kanter Collaborative advantage: the art of alliances Harvard Business Review, July–August (1994), pp. 96–108 View Record in Scopus | Citing articles (18) Kerr, 2003 W. Kerr Tourism public policy and the strategic management of failure Pergamon, Oxford (2003) Knox and Carmichael, 2005 C. Knox, P. Carmichael Devolution – the Northern Ireland way: an exercise in creative ambiguity Environment and Planning, 23 (2005), pp. 63–83 View Record in Scopus | Full Text via CrossRef | Citing articles (6) Knox and Carmichael, 2006 C. Knox, P. Carmichael Bureau shuffling? The review of public administration in Northern Ireland Public Administration, 84 (4) (2006), pp. 941–965 View Record in Scopus | Full Text via CrossRef | Citing articles (21) Lank, 2006 E. Lank Collaborative advantage – How organisations win by working together Palgrave Macmillian, Basingstoke (2006) Law, 1991 C. Law Urban tourism and its contribution to economic regeneration Urban Studies, 29 (3) (1991), pp. 20–23 View Record in Scopus | Citing articles (1) Lickorish and Jenkins, 1999 L. Lickorish, C. Jenkins An introduction to tourism Butterworth-Heinemann, Oxford (1999) Mohr and Spekman, 1994 J. Mohr, R. Spekman Characteristics of partnership success: partnership attributes, communication behaviour and conflict resolution techniques Strategic Management Journal, 15 (2) (1994), pp. 135–150 Nash, 2002 Nash, R. (2002). Tourism in peripheral area: The use of casual networks and lesson drawing as analytical tools. PHD thesis, Robert Gordon University. NIA, 1983 Northern Ireland Assembly (NIA) Report on public income and expenditure HMSO, Belfast (1983) NIA, 2009 Northern Ireland Assembly (NIA) A background paper on the Barnett formula Research Paper 12/01 Stationery Office, Belfast (2009) Northern Ireland Tourist Board, Corporate Plan, 2005–2008 Northern Ireland Tourist Board. (2005). Corporate plan 2005–2008. NITB, 2007 Northern Ireland Tourist Board Marketing plan for Northern Ireland tourism 2007 (2007) OECD, 1991 OECD Tourism policy and international reports (Annual reports) OECD, Paris (1991) ONeill and Fitz, 1996 M. O’Neill, F. Fitz Northern Ireland tourism – what chance now? Tourism Management, 17 (3) (1996), pp. 161–163 Article | PDF (292 K) | View Record in Scopus | Citing articles (16) Page, 2007 S. Page Tourism management (2nd ed.)Butterworth-Heinemann, Kent (2007) Roberts, 2004 K. Roberts The leisure industries Plagrave MacMillian, China (2004) Rose, 1993 R. Rose Lessoning drawing Public policy – a guide to learning across time and space, Chatham House, New Jersey (1993) Saunders et al., 2000 M. Saunders, P. Lewis, A. Thornhill Research methods for business students Pearson Education, Harlow (2000) Shaw et al., 1988 G. Shaw, J. Greenwood, A. Williams The United Kingdom: market responses and public policy Western European Experiences, A. Williams, G. Shaw (Eds.), Tourism and economic development, Belhaven Press, London (1988) Shaw and Williams, 2002 G. Shaw, A. Williams Critical issues in tourism: a geographical perspective Oxford, Blackwell (2002) Symth, 1986 R. Symth Public policy for tourism in Northern Ireland Tourism Management, June (1986), pp. 120–126 Wall, 1996 G. Wall Terrorism and tourism: an overview and an Irish example A. Pizam, Y. Mansfeld (Eds.), Tourism, crime and international security issues, Wiley and Sons, Chichester (1996) Wilson, 1993 D. Wilson Tourism, public policy and the image of Northern Ireland since the troubles ,in: B. O’Connor, M. Cronin (Eds.), Tourism in Ireland: a critical analysis, Vol. 9Cork University Press, Cork (1993), pp. 138–161 Wilson et al., 1997 M. Wilson, S. Smyth, A. Murray, M. Black The future of the Northern Ireland accommodation sector International Journal of Contemporary Hospitality Management, 9 (1) (1997), pp. 25–30 View Record in Scopus | Full Text via CrossRef | Citing articles (2) Youell, 1998 R. Youell Tourism: an introduction Longman, Harlow (1998)",
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}

Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries. / Devine, Adrian; Devine, Frances.

In: Tourism Management, Vol. 32, No. 6, 01.12.2011, p. 1253-1261.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries

AU - Devine, Adrian

AU - Devine, Frances

N1 - Reference text: References Baum, 1995 T. Baum Ireland – the peace dividend Insights, July (1995), pp. 9–14 View Record in Scopus | Citing articles (4) Baum, 1999 T. Baum Themes and issues in comparative destination research: the use of lesson-drawing in comparative tourism research in the North Atlantic Tourism Management, 20 (1999), pp. 627–633 Article | PDF (93 K) | View Record in Scopus | Citing articles (16) BBC News, 2004 BBC News 3rd June 2200 hrs. End of the quango state (2004) Birrell, 2009 D. Birrell Direct rule and the governance of Northern Ireland Manchester University Press, Manchester (2009) Boyd, 2000 S. Boyd Heritage tourism in Northern Ireland: opportunity under peace Current Issues in Tourism, 3 (2) (2000), pp. 150–174 View Record in Scopus | Full Text via CrossRef | Citing articles (15) Buckley and Klemm, 1993 P. Buckley, M. Klemm The decline in tourism in Northern Ireland Tourism Management, June (1993), pp. 185–194 View Record in Scopus | Citing articles (3) Carmichael and Knox, 2004 P. Carmichael, C. Knox Devolution, governance and the peace process Terrorism and Political Violence, 16 (3) (2004), pp. 593–621 View Record in Scopus | Full Text via CrossRef | Citing articles (3) Devine, 2008 Devine, A. (2008). Collaboration or isolation – A comparative study of the inter-organisational relationships within the sports tourism policy arenas in Northern Ireland and the Republic of Ireland. PHD Thesis, University of Ulster Northern Ireland. Devine and Devine, 2004 A. Devine, F. Devine The politics of sports tourism in Northern Ireland Journal of Sport Tourism, 9 (2) (2004), pp. 171–182 View Record in Scopus | Full Text via CrossRef | Citing articles (5) Donnelly, 2005 K. Donnelly Troubles tourism – the terrorism theme park on and off screen D. Crouch, R. Jackson, F. Thompson (Eds.), The media and the tourist imagination, Routledge, Great Britain (2005) Dredge and Jenkins, 2007 D. Dredge, J. Jenkins Tourism planning and policy Wiley, Singapore (2007) Edgell, 1999 D. Edgell Tourism policy: the Next millennium Sagamore Publishing, Illinois (1999) Fyall and Garrod, 2005 A. Fyall, B. Garrod Tourism marketing – a collaborative approach Channel View, Toronto (2005) Gratton and Henery, 2001 C. Gratton, I. Henery Sport in the city. The role of sport in economic and social regeneration Routledge, London (2001) Gray, 1989 B. Gray Collaborating: Finding common ground for multi-party problems Jossey-Press, San Francisco (1989) Greer, 2002 J. Greer Partnership governance in Northern Ireland – Improving performance Ashgate Publishing, England (2002) Hall and Page, 2006 M. Hall, S. Page The geography of tourism and recreation – Environment, place and space (3rd ed.)Routledge, London (2006) IUTO, 1974 International Union of Tourism Organisations The role of the state in tourism Annals of Tourism Research, 1 (3) (1974), pp. 66–72 Jenkins (2006) Jenkins, J., & Pigram, J. (2006). Outdoor recreation management (2nd ed.). Oxon: Routledge. Kanter, 1994 R. Kanter Collaborative advantage: the art of alliances Harvard Business Review, July–August (1994), pp. 96–108 View Record in Scopus | Citing articles (18) Kerr, 2003 W. Kerr Tourism public policy and the strategic management of failure Pergamon, Oxford (2003) Knox and Carmichael, 2005 C. Knox, P. Carmichael Devolution – the Northern Ireland way: an exercise in creative ambiguity Environment and Planning, 23 (2005), pp. 63–83 View Record in Scopus | Full Text via CrossRef | Citing articles (6) Knox and Carmichael, 2006 C. Knox, P. Carmichael Bureau shuffling? The review of public administration in Northern Ireland Public Administration, 84 (4) (2006), pp. 941–965 View Record in Scopus | Full Text via CrossRef | Citing articles (21) Lank, 2006 E. Lank Collaborative advantage – How organisations win by working together Palgrave Macmillian, Basingstoke (2006) Law, 1991 C. Law Urban tourism and its contribution to economic regeneration Urban Studies, 29 (3) (1991), pp. 20–23 View Record in Scopus | Citing articles (1) Lickorish and Jenkins, 1999 L. Lickorish, C. Jenkins An introduction to tourism Butterworth-Heinemann, Oxford (1999) Mohr and Spekman, 1994 J. Mohr, R. Spekman Characteristics of partnership success: partnership attributes, communication behaviour and conflict resolution techniques Strategic Management Journal, 15 (2) (1994), pp. 135–150 Nash, 2002 Nash, R. (2002). Tourism in peripheral area: The use of casual networks and lesson drawing as analytical tools. PHD thesis, Robert Gordon University. NIA, 1983 Northern Ireland Assembly (NIA) Report on public income and expenditure HMSO, Belfast (1983) NIA, 2009 Northern Ireland Assembly (NIA) A background paper on the Barnett formula Research Paper 12/01 Stationery Office, Belfast (2009) Northern Ireland Tourist Board, Corporate Plan, 2005–2008 Northern Ireland Tourist Board. (2005). Corporate plan 2005–2008. NITB, 2007 Northern Ireland Tourist Board Marketing plan for Northern Ireland tourism 2007 (2007) OECD, 1991 OECD Tourism policy and international reports (Annual reports) OECD, Paris (1991) ONeill and Fitz, 1996 M. O’Neill, F. Fitz Northern Ireland tourism – what chance now? Tourism Management, 17 (3) (1996), pp. 161–163 Article | PDF (292 K) | View Record in Scopus | Citing articles (16) Page, 2007 S. Page Tourism management (2nd ed.)Butterworth-Heinemann, Kent (2007) Roberts, 2004 K. Roberts The leisure industries Plagrave MacMillian, China (2004) Rose, 1993 R. Rose Lessoning drawing Public policy – a guide to learning across time and space, Chatham House, New Jersey (1993) Saunders et al., 2000 M. Saunders, P. Lewis, A. Thornhill Research methods for business students Pearson Education, Harlow (2000) Shaw et al., 1988 G. Shaw, J. Greenwood, A. Williams The United Kingdom: market responses and public policy Western European Experiences, A. Williams, G. Shaw (Eds.), Tourism and economic development, Belhaven Press, London (1988) Shaw and Williams, 2002 G. Shaw, A. Williams Critical issues in tourism: a geographical perspective Oxford, Blackwell (2002) Symth, 1986 R. Symth Public policy for tourism in Northern Ireland Tourism Management, June (1986), pp. 120–126 Wall, 1996 G. Wall Terrorism and tourism: an overview and an Irish example A. Pizam, Y. Mansfeld (Eds.), Tourism, crime and international security issues, Wiley and Sons, Chichester (1996) Wilson, 1993 D. Wilson Tourism, public policy and the image of Northern Ireland since the troubles ,in: B. O’Connor, M. Cronin (Eds.), Tourism in Ireland: a critical analysis, Vol. 9Cork University Press, Cork (1993), pp. 138–161 Wilson et al., 1997 M. Wilson, S. Smyth, A. Murray, M. Black The future of the Northern Ireland accommodation sector International Journal of Contemporary Hospitality Management, 9 (1) (1997), pp. 25–30 View Record in Scopus | Full Text via CrossRef | Citing articles (2) Youell, 1998 R. Youell Tourism: an introduction Longman, Harlow (1998)

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N2 - This paper examined public sector tourism in Northern Ireland, a small country on the periphery of Western Europe which is notorious for being over governed. The authors found that its complex web of public sector tourism bodies created confusion and duplication within the industry. There was a lack of coordination and clear policy guidelines and many of the organisations were suffering from ‘partnership overload’. To make matters worse for Northern Ireland its National Tourism Organisation, faced with a reduced remit and shrinking budget, was not capable of making decisions and providing the strategic leadership that is required to drive the tourism agenda forward. Northern Ireland, and indeed any small country involved in tourism, could learn valuable lessons from Northern Ireland’s Celtic neighbours, Scotland, Wales and the Republic of Ireland, countries which have taken action to remove some of their layers of administration and bureaucracy and make public sector tourism more streamlined and manageable.

AB - This paper examined public sector tourism in Northern Ireland, a small country on the periphery of Western Europe which is notorious for being over governed. The authors found that its complex web of public sector tourism bodies created confusion and duplication within the industry. There was a lack of coordination and clear policy guidelines and many of the organisations were suffering from ‘partnership overload’. To make matters worse for Northern Ireland its National Tourism Organisation, faced with a reduced remit and shrinking budget, was not capable of making decisions and providing the strategic leadership that is required to drive the tourism agenda forward. Northern Ireland, and indeed any small country involved in tourism, could learn valuable lessons from Northern Ireland’s Celtic neighbours, Scotland, Wales and the Republic of Ireland, countries which have taken action to remove some of their layers of administration and bureaucracy and make public sector tourism more streamlined and manageable.

KW - Public Administration: Planning: Development: Bureaucracy: Coordination: Lessons: Streamlining

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VL - 32

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JO - Tourism Management

T2 - Tourism Management

JF - Tourism Management

SN - 0261-5177

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ER -