Online and in the know? Public legal education, young people and the Internet

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10 Citations (Scopus)


Over the last decade the Internet has played a growing role in the resolution strategies of many of those who face civil justice problems. Drawing on data from a novel experiment capturing the online information-seeking behaviours of 208 students, this paper explores how young people in England use the Internet when faced with a hypothetical civil justice problem relating to housing or employment law. The study finds that while the Internet holds potential as a Public Legal Education (PLE) tool, exposure to online legal information does not directly equate to improved knowledge of rights or knowledge of how to handle a civil justice problem. The Internet's utility in this respect, continues to be constrained by the quality of information provided and the public's capacity to use it and apply it in a meaningful way.
Original languageEnglish
Pages (from-to)204-220
JournalComputers & Education
Publication statusPublished (in print/issue) - 1 Jan 2016


  • Country-specific developments
  • Applications in subject areas
  • Lifelong learning
  • Post-secondary education
  • Secondary education


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