Modulating troubles affiliating in initial interactions: The role of remedial accounts

Natalie Flint, Michael Haugh, Andrew Merrison

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)
64 Downloads (Pure)


Much of the research on affiliation to date has focused on how people do (dis)affiliation. This paper explores the remedial work that follows instances of disaffiliation between interactants who are getting acquainted. Building on an interactional pragmatics analytical approach informed by methods and research in conversation analysis, findings indicate that extended remedial accounts recurrently follow moments of disaffiliation in initial interactions. These remedial accounts enable participants to reposition a prior disaffiliative stance as (ostensibly) affiliative. It appears in initial interactions, then, that remedial accounts play an important role in modulating troubles in affiliating. We propose that the considerable interactional work undertaken by these participants to modulate such troubles reflects a general preference for agreeability in initial interactions, at least amongst (Australian and British) speakers of English.

Original languageEnglish
Pages (from-to)384-409
Number of pages26
Issue number3
Early online date26 Jun 2019
Publication statusPublished (in print/issue) - 22 Jul 2019

Bibliographical note

Publisher Copyright:
© John Benjamins Publishing Company.

Copyright 2019 Elsevier B.V., All rights reserved.


  • Getting Acquainted
  • Disaffiliation
  • Accounts
  • Facework
  • Conversation Analysis
  • Interactional Pragmatics
  • Interactional pragmatics
  • Getting acquainted
  • Conversation analysis
  • facework
  • disaffiliation
  • interactional pragmatics
  • conversation analysis
  • getting acquainted
  • accounts


Dive into the research topics of 'Modulating troubles affiliating in initial interactions: The role of remedial accounts'. Together they form a unique fingerprint.

Cite this