Modelling the relationship between counter-knowledge and open-mindedness for policy development

Pedro-José Martínez-Ortiz, Sandra Moffett, Juan-Gabriel Cegarra-Navarro, Fernando A López Hernández

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Counter-knowledge refers to flaws in citizens’ mental models arising from utilization of rumours, inappropriate knowledge structures, outdated routines or procedures. When counter-knowledge is applied to civil servants, it may result in problems of efficiency, equity and motivation. The European Commission suggests that civil servants should not be biased and should be open-minded, guided by evidence, and willing to hear different point of views. A city marketing plan constitutes a tool that supports the creation and storage of valuable knowledge. This paper examines the relationship between counter-knowledge and open-mindedness to model a framework for improving city marketing and policy development. These relationships are examined through an empirical investigation of 203 Spanish City Halls.
LanguageEnglish
Number of pages13
JournalJournal of Public Affairs
Volume17
Issue number3
DOIs
Publication statusE-pub ahead of print - 10 Feb 2016

Fingerprint

Open-mindedness
Modeling
Civil servants
Marketing
Policy development
Empirical investigation
European Commission
Equity
Mental models
Knowledge structure
Rumor

Keywords

  • counter-knowledge
  • city marketing
  • policy development
  • framework

Cite this

Martínez-Ortiz, Pedro-José ; Moffett, Sandra ; Cegarra-Navarro, Juan-Gabriel ; López Hernández, Fernando A. / Modelling the relationship between counter-knowledge and open-mindedness for policy development. In: Journal of Public Affairs. 2016 ; Vol. 17, No. 3.
@article{0f37bc16ff44452193600dc130d67afa,
title = "Modelling the relationship between counter-knowledge and open-mindedness for policy development",
abstract = "Counter-knowledge refers to flaws in citizens’ mental models arising from utilization of rumours, inappropriate knowledge structures, outdated routines or procedures. When counter-knowledge is applied to civil servants, it may result in problems of efficiency, equity and motivation. The European Commission suggests that civil servants should not be biased and should be open-minded, guided by evidence, and willing to hear different point of views. A city marketing plan constitutes a tool that supports the creation and storage of valuable knowledge. This paper examines the relationship between counter-knowledge and open-mindedness to model a framework for improving city marketing and policy development. These relationships are examined through an empirical investigation of 203 Spanish City Halls.",
keywords = "counter-knowledge, city marketing, policy development, framework",
author = "Pedro-Jos{\'e} Mart{\'i}nez-Ortiz and Sandra Moffett and Juan-Gabriel Cegarra-Navarro and {L{\'o}pez Hern{\'a}ndez}, {Fernando A}",
year = "2016",
month = "2",
day = "10",
doi = "10.1002/pa.1605",
language = "English",
volume = "17",
journal = "Journal of Public Affairs",
issn = "1472-3891",
number = "3",

}

Modelling the relationship between counter-knowledge and open-mindedness for policy development. / Martínez-Ortiz, Pedro-José; Moffett, Sandra; Cegarra-Navarro, Juan-Gabriel; López Hernández, Fernando A.

In: Journal of Public Affairs, Vol. 17, No. 3, 10.02.2016.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Modelling the relationship between counter-knowledge and open-mindedness for policy development

AU - Martínez-Ortiz, Pedro-José

AU - Moffett, Sandra

AU - Cegarra-Navarro, Juan-Gabriel

AU - López Hernández, Fernando A

PY - 2016/2/10

Y1 - 2016/2/10

N2 - Counter-knowledge refers to flaws in citizens’ mental models arising from utilization of rumours, inappropriate knowledge structures, outdated routines or procedures. When counter-knowledge is applied to civil servants, it may result in problems of efficiency, equity and motivation. The European Commission suggests that civil servants should not be biased and should be open-minded, guided by evidence, and willing to hear different point of views. A city marketing plan constitutes a tool that supports the creation and storage of valuable knowledge. This paper examines the relationship between counter-knowledge and open-mindedness to model a framework for improving city marketing and policy development. These relationships are examined through an empirical investigation of 203 Spanish City Halls.

AB - Counter-knowledge refers to flaws in citizens’ mental models arising from utilization of rumours, inappropriate knowledge structures, outdated routines or procedures. When counter-knowledge is applied to civil servants, it may result in problems of efficiency, equity and motivation. The European Commission suggests that civil servants should not be biased and should be open-minded, guided by evidence, and willing to hear different point of views. A city marketing plan constitutes a tool that supports the creation and storage of valuable knowledge. This paper examines the relationship between counter-knowledge and open-mindedness to model a framework for improving city marketing and policy development. These relationships are examined through an empirical investigation of 203 Spanish City Halls.

KW - counter-knowledge

KW - city marketing

KW - policy development

KW - framework

U2 - 10.1002/pa.1605

DO - 10.1002/pa.1605

M3 - Article

VL - 17

JO - Journal of Public Affairs

T2 - Journal of Public Affairs

JF - Journal of Public Affairs

SN - 1472-3891

IS - 3

ER -