TY - JOUR
T1 - Mission or margin? Using dynamic capabilities to manage tensions in social purpose organisations’ business model innovation
AU - Best, Bernadette
AU - Miller, Kristel
AU - McAdam, Rodney
AU - Moffett, Sandra
PY - 2020/2/19
Y1 - 2020/2/19
N2 - This study examines how tensions arising from business model innovation (BMI) are managed within a social purpose organisation (SPO) network. We utilise a case study to illustrate how tensions within a network with a dual (social and economic) mission focus, present themselves at three key stages of BMI (initiation, exploration, and exploitation). Moreover, we use illustrative examples to show how network tensions are managed through dynamic capabilities (sensing, seizing, and transformational). The findings show that while engaging in BMI can improve the competitiveness of SPOs, the tensions emerging from a dual mission focus in a multi-stakeholder network are complex, which need to be addressed by careful and nuanced planning in practice. Furthermore, different dynamic capabilities may mediate the effect of tensions and thus help SPO networks to be more effective at different stages of BMI and accomplish a dual mission.
AB - This study examines how tensions arising from business model innovation (BMI) are managed within a social purpose organisation (SPO) network. We utilise a case study to illustrate how tensions within a network with a dual (social and economic) mission focus, present themselves at three key stages of BMI (initiation, exploration, and exploitation). Moreover, we use illustrative examples to show how network tensions are managed through dynamic capabilities (sensing, seizing, and transformational). The findings show that while engaging in BMI can improve the competitiveness of SPOs, the tensions emerging from a dual mission focus in a multi-stakeholder network are complex, which need to be addressed by careful and nuanced planning in practice. Furthermore, different dynamic capabilities may mediate the effect of tensions and thus help SPO networks to be more effective at different stages of BMI and accomplish a dual mission.
KW - Social Purpose Organizations
KW - Business Model Innovation
KW - Tensions
KW - Dynamic capabilities
KW - Networks
KW - Value creation
UR - http://www.scopus.com/inward/record.url?scp=85079786352&partnerID=8YFLogxK
U2 - 10.1016/j.jbusres.2020.01.068
DO - 10.1016/j.jbusres.2020.01.068
M3 - Article
JO - Journal of Business Research
JF - Journal of Business Research
SN - 0148-2963
ER -