Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.

Pushkal Kumar Pandey, Sandra Moffett, Rodney McAdam

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationUnknown Host Publication
PublisherAcademic Conferences and Publishing International
Number of pages6
ISBN (Print)978-1-908272-63-8
Publication statusPublished (in print/issue) - 4 Sept 2012
Event13th European Conference on Knowledge Management - Universidad Politécnica de Cartagena, Spain
Duration: 4 Sept 2012 → …


Conference13th European Conference on Knowledge Management
Period4/09/12 → …

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