Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.

Pushkal Kumar Pandey, Sandra Moffett, Rodney McAdam

Research output: Chapter in Book/Report/Conference proceedingConference contribution

LanguageEnglish
Title of host publicationUnknown Host Publication
Number of pages6
Publication statusPublished - 4 Sep 2012
Event13th European Conference on Knowledge Management - Universidad Politécnica de Cartagena, Spain
Duration: 4 Sep 2012 → …

Conference

Conference13th European Conference on Knowledge Management
Period4/09/12 → …

Cite this

@inproceedings{0e2ba270fbfc4b60837dbaa12906de57,
title = "Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.",
author = "Pandey, {Pushkal Kumar} and Sandra Moffett and Rodney McAdam",
year = "2012",
month = "9",
day = "4",
language = "English",
isbn = "978-1-908272-63-8",
booktitle = "Unknown Host Publication",

}

Pandey, PK, Moffett, S & McAdam, R 2012, Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm. in Unknown Host Publication. 13th European Conference on Knowledge Management, 4/09/12.

Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm. / Pandey, Pushkal Kumar; Moffett, Sandra; McAdam, Rodney.

Unknown Host Publication. 2012.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.

AU - Pandey, Pushkal Kumar

AU - Moffett, Sandra

AU - McAdam, Rodney

PY - 2012/9/4

Y1 - 2012/9/4

M3 - Conference contribution

SN - 978-1-908272-63-8

BT - Unknown Host Publication

ER -