Key process area mapping in the production of an e-capability maturity model for UKconstruction organisations

Robert Eadie, Srinath Perera, SG Heaney

Research output: Contribution to journalArticle

9 Citations (Scopus)

Abstract

Purpose – The purpose of this paper is to report the production of the key process areas (KPAs) for an e-capability maturity model for construction organisations, based on drivers and barriers to e-procurement.Design/methodology/approach – Previous researchers have recognised the positive consequences of possessing a model to sustain the embedment of any business process within an organisation. The capability maturity model progressed into one of the most internationally recognised since the release of the Software Capability Maturity Model (CMM) in 1991. Since then, many CMMs have been developed. This paper reports on how a CMM based on drivers and barriers to e-procurement identified in Eadie et al. can be developed to form the KPAs in the formation of a model to gauge the maturity of an organisation in relation to e-procurement.Findings – It was found that factor analysis could be used as a data reduction technique toreduce the 20 drivers and 32 barriers identified as being applicable to e-procurement in construction, to 12 KPAs: Quality management system; Cost management system; Intergroup coordination; Time management system; Operational analysis; Organisational change management system; Integrated teaming; Governance management system; Requirements development; Knowledge management system; Integration management system; and Organisational environment.Originality/value – This paper provides particulars of a research project which uses factor analysis to produce a set of KPAs from the drivers and barriers identified in Eadie et al. These KPAs are then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. This mapping will be reported in a later paper. This e-readiness of organisations will indicate the current state of a construction organisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPAs.
LanguageEnglish
Pages197-210
JournalJournal of Financial Management of Property and Construction
Volume16
Issue number3
DOIs
Publication statusPublished - 8 Nov 2011

Fingerprint

E-procurement
Capability maturity model
Management system
Factor analysis
Cost management
Quality management system
Design methodology
Governance
Software
Time management
Readiness
Process mapping
Integrated
Organizational change management
E-readiness
Intergroup
Knowledge management systems
Maturity level
Maturity
Business process

Keywords

  • United Kingdom
  • Construction industry
  • Process management
  • Process analysis
  • Capability maturity model
  • E-procurement
  • E-readiness
  • Maturity model

Cite this

@article{b9d4546d97f9425bab5799b6f24394f3,
title = "Key process area mapping in the production of an e-capability maturity model for UKconstruction organisations",
abstract = "Purpose – The purpose of this paper is to report the production of the key process areas (KPAs) for an e-capability maturity model for construction organisations, based on drivers and barriers to e-procurement.Design/methodology/approach – Previous researchers have recognised the positive consequences of possessing a model to sustain the embedment of any business process within an organisation. The capability maturity model progressed into one of the most internationally recognised since the release of the Software Capability Maturity Model (CMM) in 1991. Since then, many CMMs have been developed. This paper reports on how a CMM based on drivers and barriers to e-procurement identified in Eadie et al. can be developed to form the KPAs in the formation of a model to gauge the maturity of an organisation in relation to e-procurement.Findings – It was found that factor analysis could be used as a data reduction technique toreduce the 20 drivers and 32 barriers identified as being applicable to e-procurement in construction, to 12 KPAs: Quality management system; Cost management system; Intergroup coordination; Time management system; Operational analysis; Organisational change management system; Integrated teaming; Governance management system; Requirements development; Knowledge management system; Integration management system; and Organisational environment.Originality/value – This paper provides particulars of a research project which uses factor analysis to produce a set of KPAs from the drivers and barriers identified in Eadie et al. These KPAs are then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. This mapping will be reported in a later paper. This e-readiness of organisations will indicate the current state of a construction organisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPAs.",
keywords = "United Kingdom, Construction industry, Process management, Process analysis, Capability maturity model, E-procurement, E-readiness, Maturity model",
author = "Robert Eadie and Srinath Perera and SG Heaney",
note = "Reference text: Alshawi, M., Goulding, J. and Salah, Y. (2004), “E-business in construction: a model for successful implementation”, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT Solutions, Langkawi, Malaysia.shawi,February, pp. 227-32. Bartlett, M. (1954), “A note on multiplying factors for various chi square approximations”, Journal of the Royal Statistical Society, Vol. 16, Series B, pp. 296-8. Child, D. (2006), The Essentials of Factor Analysis, 3rd ed., Continuum International Publishing Group, London. Chrissis, M., Konrad, M. and Shrum, S. (2007), CMMI Second Edition Guidelines for Process Integration and Product Improvement, Addison-Wesley, Boston, MA. Eadie, R., Perera, S. and Heaney, G. (2010a), “A cross discipline comparison of rankings of e-procurement drivers and barriers for UK construction organisations”, ITcon, Vol. 15, pp. 217-33. Eadie, R., Perera, S. and Heaney, G. (2010b), “Identification of e-procurement drivers and barriers for UK construction organisations and ranking of these from the perspective of quantity surveyors”, ITcon, Vol. 15, pp. 23-43, available at: www.itcon.org/2010/2 Eadie, R., Perera, S., Heaney, G. and Carlisle, J. (2007), “Drivers and barriers to public sector e-procurement within Northern Ireland’s construction industry”, ITcon, Vol. 12, pp. 103-20, available at: www.itcon.org/2007/6 Egbu, C., Vines, M. and Tookey, J. (2004), “The role of knowledge management in e-procurement initiatives for construction organisations”, in Khosrowshami, F. (Ed.), ARCOM Proceedings Twentieth Annual Conference, Heriot Watt University, Edinburgh, UK, September 1-3, Arcom University of Reading, Reading, Vol. 1, pp. 661-71. Grover, R. and Vriens, M. (2006), The Handbook of Marketing Research: Uses, Misuses, and Future Advances, Sage, Thousand Oaks, CA. Hair, J., Anderson, R., Tatham, R. and Black, W. (1995), Multivariate Data Analysis with Reading, Prentice-Hall, Englewood Cliffs, NJ. Hawking, P., Stein, A., Wyld, D. and Forster, S. (2004), “E-procurement: is the ugly duckling actually a swan down under?”, Asia Pacific Journal of Marketing and Logistics, Vol. 16 No. 1, pp. 1-26. Hefley, B. and Loesche, E.A. (2005), The e-sourcing capability model for client organisations eSCM-CL ver 1.1, Carnegie Mellon University, available at: http://itsqc.cmu.edu/models/escm-cl/index.asp (accessed March 2009). Humphrey, W.S. (1989), Managing the Software Process, Addison-Wesley, Reading, MA. Kaiser, H. (1970), “A second generation little jiffy”, Psychometrika, Vol. 35, pp. 401-15. Kaiser, H. (1974), “An index of factorial simplicity”, Psychometrika, Vol. 39, pp. 31-6. Kheng, C. and Al-hawamdeh, S. (2002), “The adoption of electronic procurement in Singapore”,Electronic Commerce Research, Vol. 2, pp. 61-73. Kline, P. (1994), An Easy Guide to Factor Analysis, Routledge, London, p. 52. Kulpa, M. and Johnston, K. (2003), Interpreting the CMMI: A Process Improvement Approach, CRC Press Auerbach Publications, London. Leech, N., Barrett, K. and Morgan, G. (2005), SPSS for Intermediate Statistics, 2nd ed., Lawrence-Erlbaum, London. McIntosh, G. and Sloan, B. (2001), “The potential impact of electronic procurement and global sourcing within the UK construction industry”, in Akintoye, A. (Ed.), Arcom Proceedings 17th Annual Conference, University of Salford, Salford, September, pp. 231-9. Martin, J. (2009), 2009 BCIS eTendering Survey Report, available at: www.bcis.co.uk/downloads/2009_BCIS_eTendering_Survey_Report.pdf (accessed February 2011). Minahan, T. and Degan, G. (2001), Best Practices in E-procurement, The Abridged Report, Aberdeen Group, Boston, MA, available at: www.hedgehog.com/resources/e- Procurementabridged.pdf (accessed December 2008). National Procurement Strategy for Local Government (2003), National Procurement Strategy for Local Government in England 2003-2006, available at: www.communities.gov.uk/ publications/localgovernment/nationalprocurementstrategy (accessed December 2008). Nidumolu, S. (1996), “A comparison of the structural contingency and risk-based perspectives on coordination in software-development projects”, Journal of Management Information Systems, Vol. 13 No. 2, p. 77. Nolan, R. (1979), “Managing the crisis in data processing”, Harvard Business Review, Vol. 57 No. 2, pp. 116-26. Paulk, M., Curtis, B., Chrissis, M. and Weber, C. (1993), The Capability Maturity Model for Software, Software Engineering Institute, Carnegie Mellon University, available at: http:// citeseerx.ist.psu.edu/viewdoc/download?doi¼10.1.1.34.3769&rep¼rep1&type¼pdf (accessed January 2009). Ribeiro, F.L. and Henriques, P.G. (2001), “How knowledge can improve e-business in construction”, 2nd International Postgraduate Research Conference in the Built and Human Environment, University of Salford, Salford, Blackwell, Oxford, pp. 889-403. Rowlinson, S. and McDermott, P. (1999), Procurement Systems, E & FN Spon, London. Saleh, Y. and Alshawi, M. (2005), “An alternative model for measuring the success of IS projects: the GPIS model”, Journal of Enterprise Information Management, Vol. 18 No. 1, pp. 47-63. Shere, K. (2004), “Comparing lean Six Sigma to the capability maturity model”, Crosstalk, available at: www.bettermanagement.com/library/library.aspx?libraryid¼8273& pagenumber¼1 (accessed December 2008). Sobh, T. (2008), Advances in Computer and Information Sciences and Engineering, Springer-Science {\th} Business Media, Berlin. Stevens, J. (2002), Applied Multivariate Statistics for the Social Sciences, Lawrence-Erlbaum,Hillsdale, NJ. Sukhoo, A., Barnard, A., Eloff, M. and Van der Poll, J. (2007), “An evolutionary software project management maturity model for Mauritius”, Interdisciplinary Journal of Information, Knowledge, and Management, Vol. 2, available at: www.ijikm.org/Volume2/IJIKMv2p099- 118Sukhoo183.pdf (accessed January 2009). Further reading Davila, A., Gupta, M. and Palmer, R. (2003), “Moving procurement systems to the internet: the adoption and use of e-procurement technology models”, European Management Journal, Vol. 21 No. 1, pp. 11-23. Earl, M. (1989), “Management strategies for information technology”, Prentice-Hall, Hemel Hempstead. Galliers, R. and Sutherland, A. (1991), “Information systems management and strategy formulation: the stages of growth model revisited”, Journal of Information Systems, Vol. 1 No. 2, pp. 89-114. Goodman, S., Press, L., Ruth, S. and Rutkowski, A. (1994), “The global diffusion of the internet:patterns and problems”, Communications of the ACM, Vol. 37 No. 8, pp. 10-14. Humphrey, W.S. (1987), “Characterizing the software process: a maturity framework”, Technical Report CMU/SEI-87-TR-11, ADA182895, Software Engineering Institute, Pittsburgh, PA, pp. 73-9 (an identical paper was published in IEEE Software, Vol. 5 No. 2, March 1988). Lavelle, D. and Bardon, A. (2009), “E-tendering in construction: time for a change? In built environment research papers”, December, available at: http://northumbria.openrepository. com/northumbria/bitstream/10145/107719/3/Lavelle,{\%}20Bardon{\%}20-{\%}20E-tendering{\%} 20in{\%}20construction{\%}20-{\%}20article.pdf (accessed February 2011). OGC (2003), “End of SPRITE as we know it”, Sit-ups Newsletter, No. 21, available at: www.ogc.gov.uk/documents/SIT-UPS_issue_21.pdf (accessed January 2009). Pallant, J. (2001), SPSS Survival Manual, Open University Press, Buckingham. Six Sigma Tutorial (2006), “Capability maturity models process areas”, available at: http://sixsigmatutorial.com/CMM/CMM-Key-Process-Area.aspx (accessed January 2009).",
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}

Key process area mapping in the production of an e-capability maturity model for UKconstruction organisations. / Eadie, Robert; Perera, Srinath; Heaney, SG.

In: Journal of Financial Management of Property and Construction, Vol. 16, No. 3, 08.11.2011, p. 197-210.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Key process area mapping in the production of an e-capability maturity model for UKconstruction organisations

AU - Eadie, Robert

AU - Perera, Srinath

AU - Heaney, SG

N1 - Reference text: Alshawi, M., Goulding, J. and Salah, Y. (2004), “E-business in construction: a model for successful implementation”, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT Solutions, Langkawi, Malaysia.shawi,February, pp. 227-32. Bartlett, M. (1954), “A note on multiplying factors for various chi square approximations”, Journal of the Royal Statistical Society, Vol. 16, Series B, pp. 296-8. Child, D. (2006), The Essentials of Factor Analysis, 3rd ed., Continuum International Publishing Group, London. Chrissis, M., Konrad, M. and Shrum, S. (2007), CMMI Second Edition Guidelines for Process Integration and Product Improvement, Addison-Wesley, Boston, MA. Eadie, R., Perera, S. and Heaney, G. (2010a), “A cross discipline comparison of rankings of e-procurement drivers and barriers for UK construction organisations”, ITcon, Vol. 15, pp. 217-33. Eadie, R., Perera, S. and Heaney, G. (2010b), “Identification of e-procurement drivers and barriers for UK construction organisations and ranking of these from the perspective of quantity surveyors”, ITcon, Vol. 15, pp. 23-43, available at: www.itcon.org/2010/2 Eadie, R., Perera, S., Heaney, G. and Carlisle, J. (2007), “Drivers and barriers to public sector e-procurement within Northern Ireland’s construction industry”, ITcon, Vol. 12, pp. 103-20, available at: www.itcon.org/2007/6 Egbu, C., Vines, M. and Tookey, J. (2004), “The role of knowledge management in e-procurement initiatives for construction organisations”, in Khosrowshami, F. (Ed.), ARCOM Proceedings Twentieth Annual Conference, Heriot Watt University, Edinburgh, UK, September 1-3, Arcom University of Reading, Reading, Vol. 1, pp. 661-71. Grover, R. and Vriens, M. (2006), The Handbook of Marketing Research: Uses, Misuses, and Future Advances, Sage, Thousand Oaks, CA. Hair, J., Anderson, R., Tatham, R. and Black, W. (1995), Multivariate Data Analysis with Reading, Prentice-Hall, Englewood Cliffs, NJ. Hawking, P., Stein, A., Wyld, D. and Forster, S. (2004), “E-procurement: is the ugly duckling actually a swan down under?”, Asia Pacific Journal of Marketing and Logistics, Vol. 16 No. 1, pp. 1-26. Hefley, B. and Loesche, E.A. (2005), The e-sourcing capability model for client organisations eSCM-CL ver 1.1, Carnegie Mellon University, available at: http://itsqc.cmu.edu/models/escm-cl/index.asp (accessed March 2009). Humphrey, W.S. (1989), Managing the Software Process, Addison-Wesley, Reading, MA. Kaiser, H. (1970), “A second generation little jiffy”, Psychometrika, Vol. 35, pp. 401-15. Kaiser, H. (1974), “An index of factorial simplicity”, Psychometrika, Vol. 39, pp. 31-6. Kheng, C. and Al-hawamdeh, S. (2002), “The adoption of electronic procurement in Singapore”,Electronic Commerce Research, Vol. 2, pp. 61-73. Kline, P. (1994), An Easy Guide to Factor Analysis, Routledge, London, p. 52. Kulpa, M. and Johnston, K. (2003), Interpreting the CMMI: A Process Improvement Approach, CRC Press Auerbach Publications, London. Leech, N., Barrett, K. and Morgan, G. (2005), SPSS for Intermediate Statistics, 2nd ed., Lawrence-Erlbaum, London. McIntosh, G. and Sloan, B. (2001), “The potential impact of electronic procurement and global sourcing within the UK construction industry”, in Akintoye, A. (Ed.), Arcom Proceedings 17th Annual Conference, University of Salford, Salford, September, pp. 231-9. Martin, J. (2009), 2009 BCIS eTendering Survey Report, available at: www.bcis.co.uk/downloads/2009_BCIS_eTendering_Survey_Report.pdf (accessed February 2011). Minahan, T. and Degan, G. (2001), Best Practices in E-procurement, The Abridged Report, Aberdeen Group, Boston, MA, available at: www.hedgehog.com/resources/e- Procurementabridged.pdf (accessed December 2008). National Procurement Strategy for Local Government (2003), National Procurement Strategy for Local Government in England 2003-2006, available at: www.communities.gov.uk/ publications/localgovernment/nationalprocurementstrategy (accessed December 2008). Nidumolu, S. (1996), “A comparison of the structural contingency and risk-based perspectives on coordination in software-development projects”, Journal of Management Information Systems, Vol. 13 No. 2, p. 77. Nolan, R. (1979), “Managing the crisis in data processing”, Harvard Business Review, Vol. 57 No. 2, pp. 116-26. Paulk, M., Curtis, B., Chrissis, M. and Weber, C. (1993), The Capability Maturity Model for Software, Software Engineering Institute, Carnegie Mellon University, available at: http:// citeseerx.ist.psu.edu/viewdoc/download?doi¼10.1.1.34.3769&rep¼rep1&type¼pdf (accessed January 2009). Ribeiro, F.L. and Henriques, P.G. (2001), “How knowledge can improve e-business in construction”, 2nd International Postgraduate Research Conference in the Built and Human Environment, University of Salford, Salford, Blackwell, Oxford, pp. 889-403. Rowlinson, S. and McDermott, P. (1999), Procurement Systems, E & FN Spon, London. Saleh, Y. and Alshawi, M. (2005), “An alternative model for measuring the success of IS projects: the GPIS model”, Journal of Enterprise Information Management, Vol. 18 No. 1, pp. 47-63. Shere, K. (2004), “Comparing lean Six Sigma to the capability maturity model”, Crosstalk, available at: www.bettermanagement.com/library/library.aspx?libraryid¼8273& pagenumber¼1 (accessed December 2008). Sobh, T. (2008), Advances in Computer and Information Sciences and Engineering, Springer-Science þ Business Media, Berlin. Stevens, J. (2002), Applied Multivariate Statistics for the Social Sciences, Lawrence-Erlbaum,Hillsdale, NJ. Sukhoo, A., Barnard, A., Eloff, M. and Van der Poll, J. (2007), “An evolutionary software project management maturity model for Mauritius”, Interdisciplinary Journal of Information, Knowledge, and Management, Vol. 2, available at: www.ijikm.org/Volume2/IJIKMv2p099- 118Sukhoo183.pdf (accessed January 2009). Further reading Davila, A., Gupta, M. and Palmer, R. (2003), “Moving procurement systems to the internet: the adoption and use of e-procurement technology models”, European Management Journal, Vol. 21 No. 1, pp. 11-23. Earl, M. (1989), “Management strategies for information technology”, Prentice-Hall, Hemel Hempstead. Galliers, R. and Sutherland, A. (1991), “Information systems management and strategy formulation: the stages of growth model revisited”, Journal of Information Systems, Vol. 1 No. 2, pp. 89-114. Goodman, S., Press, L., Ruth, S. and Rutkowski, A. (1994), “The global diffusion of the internet:patterns and problems”, Communications of the ACM, Vol. 37 No. 8, pp. 10-14. Humphrey, W.S. (1987), “Characterizing the software process: a maturity framework”, Technical Report CMU/SEI-87-TR-11, ADA182895, Software Engineering Institute, Pittsburgh, PA, pp. 73-9 (an identical paper was published in IEEE Software, Vol. 5 No. 2, March 1988). Lavelle, D. and Bardon, A. (2009), “E-tendering in construction: time for a change? In built environment research papers”, December, available at: http://northumbria.openrepository. com/northumbria/bitstream/10145/107719/3/Lavelle,%20Bardon%20-%20E-tendering% 20in%20construction%20-%20article.pdf (accessed February 2011). OGC (2003), “End of SPRITE as we know it”, Sit-ups Newsletter, No. 21, available at: www.ogc.gov.uk/documents/SIT-UPS_issue_21.pdf (accessed January 2009). Pallant, J. (2001), SPSS Survival Manual, Open University Press, Buckingham. Six Sigma Tutorial (2006), “Capability maturity models process areas”, available at: http://sixsigmatutorial.com/CMM/CMM-Key-Process-Area.aspx (accessed January 2009).

PY - 2011/11/8

Y1 - 2011/11/8

N2 - Purpose – The purpose of this paper is to report the production of the key process areas (KPAs) for an e-capability maturity model for construction organisations, based on drivers and barriers to e-procurement.Design/methodology/approach – Previous researchers have recognised the positive consequences of possessing a model to sustain the embedment of any business process within an organisation. The capability maturity model progressed into one of the most internationally recognised since the release of the Software Capability Maturity Model (CMM) in 1991. Since then, many CMMs have been developed. This paper reports on how a CMM based on drivers and barriers to e-procurement identified in Eadie et al. can be developed to form the KPAs in the formation of a model to gauge the maturity of an organisation in relation to e-procurement.Findings – It was found that factor analysis could be used as a data reduction technique toreduce the 20 drivers and 32 barriers identified as being applicable to e-procurement in construction, to 12 KPAs: Quality management system; Cost management system; Intergroup coordination; Time management system; Operational analysis; Organisational change management system; Integrated teaming; Governance management system; Requirements development; Knowledge management system; Integration management system; and Organisational environment.Originality/value – This paper provides particulars of a research project which uses factor analysis to produce a set of KPAs from the drivers and barriers identified in Eadie et al. These KPAs are then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. This mapping will be reported in a later paper. This e-readiness of organisations will indicate the current state of a construction organisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPAs.

AB - Purpose – The purpose of this paper is to report the production of the key process areas (KPAs) for an e-capability maturity model for construction organisations, based on drivers and barriers to e-procurement.Design/methodology/approach – Previous researchers have recognised the positive consequences of possessing a model to sustain the embedment of any business process within an organisation. The capability maturity model progressed into one of the most internationally recognised since the release of the Software Capability Maturity Model (CMM) in 1991. Since then, many CMMs have been developed. This paper reports on how a CMM based on drivers and barriers to e-procurement identified in Eadie et al. can be developed to form the KPAs in the formation of a model to gauge the maturity of an organisation in relation to e-procurement.Findings – It was found that factor analysis could be used as a data reduction technique toreduce the 20 drivers and 32 barriers identified as being applicable to e-procurement in construction, to 12 KPAs: Quality management system; Cost management system; Intergroup coordination; Time management system; Operational analysis; Organisational change management system; Integrated teaming; Governance management system; Requirements development; Knowledge management system; Integration management system; and Organisational environment.Originality/value – This paper provides particulars of a research project which uses factor analysis to produce a set of KPAs from the drivers and barriers identified in Eadie et al. These KPAs are then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. This mapping will be reported in a later paper. This e-readiness of organisations will indicate the current state of a construction organisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPAs.

KW - United Kingdom

KW - Construction industry

KW - Process management

KW - Process analysis

KW - Capability maturity model

KW - E-procurement

KW - E-readiness

KW - Maturity model

U2 - 10.1108/13664381111179198

DO - 10.1108/13664381111179198

M3 - Article

VL - 16

SP - 197

EP - 210

JO - Journal of Financial Management of Property and Construction

T2 - Journal of Financial Management of Property and Construction

JF - Journal of Financial Management of Property and Construction

SN - 1366-4387

IS - 3

ER -