Investigating the e-CRM activities of Irish SMEs

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	443-465
Journal	Journal of Small Busines and Enterprise Development
Volume	16
Issue number	3
DOIs	https://doi.org/10.1108/14626000910977161
Publication status	Published (in print/issue) - 2009

Access to Document

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title = "Investigating the e-CRM activities of Irish SMEs",

author = "Paul Harrigan and Elaine Ramsey and Patrick Ibbotson",

year = "2009",

doi = "10.1108/14626000910977161",

language = "English",

volume = "16",

pages = "443--465",

journal = "Journal of Small Busines and Enterprise Development",

publisher = "Emerald Publishing",

number = "3",

}

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T1 - Investigating the e-CRM activities of Irish SMEs

AU - Harrigan, Paul

AU - Ramsey, Elaine

AU - Ibbotson, Patrick

PY - 2009

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DO - 10.1108/14626000910977161

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VL - 16

SP - 443

EP - 465

JO - Journal of Small Busines and Enterprise Development

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