IDENTIFICATION OF KEY PROCESS AREAS IN THE PRODUCTION OF AN E-CAPABILITY MATURITY MODEL FOR UK CONSTRUCTION ORGANISATIONS

Robert Eadie, Srinath Perera, George Heaney

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Uptake of e-procurement by construction organisations has been slow (Martin, 2008). Positive e-business achievements in other industries, point towards the potential for the construction industry to accomplish similar results. Since the Modernising Government White paper set targets through best value indicator BV157 for implementation in the public sector, government has supported many initiatives encouraging e-procurement. These are based on documented efficiency and cost savings (Knudsen, 2003; Minahan and Degan, 2001; McIntosh and Sloan, 2001; Martin, 2008). However, Martin (2003, 2008) demonstrates only a modest increase in the uptake of e-procurement in the UK construction industry.Alshawi et al (2004) identified the significance of possessing a model to sustain the embedment of any business process within an organisation. Saleh and Alshawi (2005) describe a number of model types used to gauge maturity in an organisation. One of these models is the capability maturity model. Paulk et al (1993) released the Software Capability Maturity Model (CMM) in 1991. Since then many CMM’s have evolved. This paper reports on how a CMM based on Drivers and Barriers to e-procurement identified in Eadie et al (2010a, 2010b) can be developed to gauge the maturity of an organisation in relation to e-procurement.This paper presents details of a research project which used factor analysis to produce a set of Key Process Areas (KPA) from the drivers and barriers identified in Eadie et al (2010a, 2010b).These KPAs were then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. Thistermed as e-readiness of organisations will indicate the current state of a constructionorganisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPA’s.
LanguageEnglish
Title of host publicationUnknown Host Publication
Pages413-426
Volume1
Publication statusPublished - 9 Jun 2010

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Construction industry
Gages
Industry
Factor analysis
Costs

Keywords

  • Capability maturity model
  • Construction
  • e-procurement
  • e-readiness

Cite this

Eadie, Robert ; Perera, Srinath ; Heaney, George. / IDENTIFICATION OF KEY PROCESS AREAS IN THE PRODUCTION OF AN E-CAPABILITY MATURITY MODEL FOR UK CONSTRUCTION ORGANISATIONS. Unknown Host Publication. Vol. 1 2010. pp. 413-426
@inproceedings{437bf0d5327844c4852301173057ba42,
title = "IDENTIFICATION OF KEY PROCESS AREAS IN THE PRODUCTION OF AN E-CAPABILITY MATURITY MODEL FOR UK CONSTRUCTION ORGANISATIONS",
abstract = "Uptake of e-procurement by construction organisations has been slow (Martin, 2008). Positive e-business achievements in other industries, point towards the potential for the construction industry to accomplish similar results. Since the Modernising Government White paper set targets through best value indicator BV157 for implementation in the public sector, government has supported many initiatives encouraging e-procurement. These are based on documented efficiency and cost savings (Knudsen, 2003; Minahan and Degan, 2001; McIntosh and Sloan, 2001; Martin, 2008). However, Martin (2003, 2008) demonstrates only a modest increase in the uptake of e-procurement in the UK construction industry.Alshawi et al (2004) identified the significance of possessing a model to sustain the embedment of any business process within an organisation. Saleh and Alshawi (2005) describe a number of model types used to gauge maturity in an organisation. One of these models is the capability maturity model. Paulk et al (1993) released the Software Capability Maturity Model (CMM) in 1991. Since then many CMM’s have evolved. This paper reports on how a CMM based on Drivers and Barriers to e-procurement identified in Eadie et al (2010a, 2010b) can be developed to gauge the maturity of an organisation in relation to e-procurement.This paper presents details of a research project which used factor analysis to produce a set of Key Process Areas (KPA) from the drivers and barriers identified in Eadie et al (2010a, 2010b).These KPAs were then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. Thistermed as e-readiness of organisations will indicate the current state of a constructionorganisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPA’s.",
keywords = "Capability maturity model, Construction, e-procurement, e-readiness",
author = "Robert Eadie and Srinath Perera and George Heaney",
note = "Reference text: Alshawi, M., Goulding, J., Salah, Y. (2004) E-Business in Construction: A model for Successful Implementation, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT solutions, pp 227-232, February 2004 Langkawi, Malaysia.shawi Bartlett, M (1954), “A note on multiplying factors for various chi square approximations” in Journal of the Royal Statistical Society, Vol.16, Series B, Pp 296-298. Chrissis M, Konrad M, Shrum S (2007), CMMI Second Edition Guidelines for Process Integration and Product Improvement, Addison-Wesley MA USA. Davila A, Gupta M, Palmer R (2003) “Moving Procurement Systems to the Internet : The Adoption and Use of E-Procurement Technology Models” In European Management Journal Vol. 21 No. 1 Pp 11- 23. Department of Trade and Industry and British Computer Society (1997). “TickIT, Guide to Software Quality Management System Construction and Certification”, Issue 3.0. DTI. Eadie R., Perera S., Heaney G. (2010a) “Identification of E-Procurement Drivers and Barriers for UK Construction Organisations and Ranking of these from the Perspective of Quantity Surveyors”, ITcon Vol. 15, pp. 23-43, http://www.itcon.org/2010/2 Eadie R., Perera S., Heaney G. (2010b) “A Cross Discipline Comparison of Rankings of E-Procurement Drivers and Barriers for UK Construction Organisations”, Eadie, R., Perera, S., Heaney, G., Carlisle, J. (2007) Drivers and Barriers to Public Sector e-procurement within Northern Ireland’s Construction Industry, ITcon Journal, Vol. 12, pp. 103-120, http://www.itcon.org/2007/6 Earl, M. (1989) “Management Strategies for Information Technology”, Prentice Hall, Hemel Hempstead UK. Egbu C., Vines M. & Tookey J. (2004) “The Role of Knowledge Management in E-Procurement Initiatives for Construction Organisations”. In: Khosrowshami,F (ed) ARCOM Proceedings Twentieth Annual Conference 2004 September 1-3 Heriot Watt University Volume 1. Arcom University of Reading Reading. Pages 661 – 671. El Emam, K.; Drouin, J.; Melo, W. (1998) “SPICE: The Theory and Practice of Software Process Improvement and Capability Determination” IEEE Computer Society. Galliers, R. and Sutherland, A. (1991) “Information systems management and strategy formulation: the stages of growth model revisited”. Journal of Information Systems, 1(2), pp. 89 114. Goodman S, Press L.,Ruth S., Rutkowski A(1994),”The global Diffusion of the Internet: Patterns and Problems” Communications of the ACM Vol. 37 No. 8 Pp 10-14. Hamscher, W (1994), “CROSBY: Financial data interpretation as model-based diagnosis” in Annals of M athematics and Artificial Intelligence Vol 11, No. 1-4 / March, 1994. Hawking P, Stein A, Wyld D & Forster S (2004) “E-Procurement: Is the Ugly Duckling Actually a Swan Down Under?”, In Asia Pacific Journal of Marketing and Logistics Vol. 16 No. 1 Pp 1-26. Hefley and Loesche (2005) “The e-sourcing capability model for client organisations eSCM-CL ver 1.1”, Carnegie Mellon University available on-line from http://itsqc.cmu.edu/models/escm-cl/index.asp accessed March 2009 Humphrey WS (1989) “Managing the software process”, Addison-Wesley, Reading MA USA. Humphrey WS (1987) Characterizing the Software Process: A Maturity Framework, Software Engineering Institute CMU/SEI-87-TR-11, ADA182895. An identical paper was published in IEEE Software, Vol.5 No.2, March 1988, PG 73-79. Jokela T, Siponen M, Hirasawa N, Earthy J (2006) “A survey of usability capability maturity models: implications for practice and research” in Behaviour & Information Technology Vol 25 No. 3,May–June 2006, Pp 263 – 282. Kaiser,H (1970), “A second generation little jiffy”, in Psychometrika, Vol. 35 Pg 401-415 Kaiser, H (1974), “An index of Factorial simplicity”, in Psychometrika, Vol. 39 Pg 31-36 Kheng C, Al-hawamdeh S (2002) “The Adoption of Electronic Procurement in Singapore” in Electronic Commerce Research Vol 2 Pp 61-73. Kulpa M and Johnston K (2003) “Interpreting the CMMI: A Process Improvement Approach” CRC Press Auerbach Publications. Leech,N, Barrett,K, Morgan,G (2005),”SPSS for intermediate statistics”, Second Edition, Lawrence Erlbaum Associates, London, UK. Martin, J. (2008) E-Tendering about time too, RICS paper, Available online http://www.rics.org/NR/rdonlyres/5B41E38D-2433-4AEE-A3DC-B3C3BB84FB5/0/EtenderingabouttimetooJoeMartin.pdf [accessed December 2008]. Martin J. (2003) “E-Procurement and extranets in the UK Construction industry” Conference paper given at FIG Working Week April 13th-17th Paris France. Available on-line at http://www.fig.net/figtree/pub/fig_2003/TS_6/TS6_4_Martin.pdf [accessed December 2008] Minahan, T. & Degan, G. (2001) Best Practices in e-Procurement, Boston: Aberdeen Group, The Abridged Report, Available online http://www.hedgehog.com/resources/e-ProcurementAbridged.pdf [accessed December 2008]. National Procurement Strategy for Local Government (2003) “National Procurement Strategy for Local Government in England 2003-2006” available on-line at http://www.communities.gov.uk/publications/localgovernment/nationalprocurementstrategy [accessed December 2008]. Nidumolu S,(1996), “A comparison of the structural contingency and risk-based perspectives on coordination in software-development projects”, Journal of Management Information Systems Fall 1996 Vol.13 No.2 Pg77. Nolan, R. (1979), {"}Managing the crisis in data processing{"}, Harvard Business Review, Vol. 57 No.2,Pp.116-126. OGC (2003) “End of SPRITE as we know it” Sit-ups Newsletter, issue 21 available on-line at http://www.ogc.gov.uk/documents/SIT-UPS_issue_21.pdf [accessed January 2009] Owens, M (1999) “USIGS Conceptual Data Model”, available on-line at http://www.fas.org/irp/agency/nima/uaf/section5.html [accessed March 2009]. Pallant, J (2001), “SPSS Survival Manual”, Open University Press, Buckingham, Philadelphia, USA. Paulk M, Curtis B, Chrissis M, Weber C (1993), The Capability Maturity Model for Software, Software Engineering Institute Carnegie Mellon University, available on-line at http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.34.3769&rep=rep1&type=pdf [accessed January 2009] Rowlinson S., and McDermott P. (1999) “Procurement Systems”, E& FN Spon Ruiker K, Anumba CJ, Carillo PM (2006) “VERDICT—an e-readiness assessment application for construction companies” in Automation in Construction Vol. 15 Issue 1 pp 98-110. Saleh Y and Alshawi M (2005), “An Alternative Model For Measuring The Success Of IS Projects: The GPIS Model” in Journal of Enterprise Information Management Vol. 18 Issue: 1 Pp 47 – 63 Sarshar, M, Haigh, R, Finnemore, M, Aouad, M, Barrett, P, Baldry D & Sexton M (2000), “SPICE: a business process diagnostics tool for construction projects” in Engineering Construction & Architectural Management, Vol 7, Issue 3, Pp 241-250. Shere K (2004) “Comparing Lean Six Sigma to the Capability Maturity Model” in Crosstalk available online at http://www.bettermanagement.com/library/library.aspx?libraryid=8273&pagenumber=1 [accessed December 08] Six Sigma Tutorial (2006) “Capability Maturity Models Process Areas” available online at http://sixsigmatutorial.com/CMM/CMM-Key-Process-Area.aspx [accessed January 2009] Skulmoski G, Hartman F and Khahn J (2007) The Delphi Method for Graduate Research, Journal of Information Technology Education, Vol 6, 2007, pp 1-21 (Available on-line at http://jite.org/documents/Vol6/JITEv6p001-021Skulmoski212.pdf [Assessed January 2009]). Solingen, R. and Berghout, E. (1999) “The Goal/Question/Metric Method: a practical guide for quality improvement of software development”, McGraw-Hill. Sukhoo A, Barnard A, Eloff M, and Van der Poll J (2007), “An Evolutionary Software Project Management Maturity Model for Mauritius” in Interdisciplinary Journal of Information, Knowledge, and Management Volume 2, 2007 available on-line at http://www.ijikm.org/Volume2/IJIKMv2p099-118Sukhoo183.pdf [accessed January 2009] 426",
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}

IDENTIFICATION OF KEY PROCESS AREAS IN THE PRODUCTION OF AN E-CAPABILITY MATURITY MODEL FOR UK CONSTRUCTION ORGANISATIONS. / Eadie, Robert; Perera, Srinath; Heaney, George.

Unknown Host Publication. Vol. 1 2010. p. 413-426.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - IDENTIFICATION OF KEY PROCESS AREAS IN THE PRODUCTION OF AN E-CAPABILITY MATURITY MODEL FOR UK CONSTRUCTION ORGANISATIONS

AU - Eadie, Robert

AU - Perera, Srinath

AU - Heaney, George

N1 - Reference text: Alshawi, M., Goulding, J., Salah, Y. (2004) E-Business in Construction: A model for Successful Implementation, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT solutions, pp 227-232, February 2004 Langkawi, Malaysia.shawi Bartlett, M (1954), “A note on multiplying factors for various chi square approximations” in Journal of the Royal Statistical Society, Vol.16, Series B, Pp 296-298. Chrissis M, Konrad M, Shrum S (2007), CMMI Second Edition Guidelines for Process Integration and Product Improvement, Addison-Wesley MA USA. Davila A, Gupta M, Palmer R (2003) “Moving Procurement Systems to the Internet : The Adoption and Use of E-Procurement Technology Models” In European Management Journal Vol. 21 No. 1 Pp 11- 23. Department of Trade and Industry and British Computer Society (1997). “TickIT, Guide to Software Quality Management System Construction and Certification”, Issue 3.0. DTI. Eadie R., Perera S., Heaney G. (2010a) “Identification of E-Procurement Drivers and Barriers for UK Construction Organisations and Ranking of these from the Perspective of Quantity Surveyors”, ITcon Vol. 15, pp. 23-43, http://www.itcon.org/2010/2 Eadie R., Perera S., Heaney G. (2010b) “A Cross Discipline Comparison of Rankings of E-Procurement Drivers and Barriers for UK Construction Organisations”, Eadie, R., Perera, S., Heaney, G., Carlisle, J. (2007) Drivers and Barriers to Public Sector e-procurement within Northern Ireland’s Construction Industry, ITcon Journal, Vol. 12, pp. 103-120, http://www.itcon.org/2007/6 Earl, M. (1989) “Management Strategies for Information Technology”, Prentice Hall, Hemel Hempstead UK. Egbu C., Vines M. & Tookey J. (2004) “The Role of Knowledge Management in E-Procurement Initiatives for Construction Organisations”. In: Khosrowshami,F (ed) ARCOM Proceedings Twentieth Annual Conference 2004 September 1-3 Heriot Watt University Volume 1. Arcom University of Reading Reading. Pages 661 – 671. El Emam, K.; Drouin, J.; Melo, W. (1998) “SPICE: The Theory and Practice of Software Process Improvement and Capability Determination” IEEE Computer Society. Galliers, R. and Sutherland, A. (1991) “Information systems management and strategy formulation: the stages of growth model revisited”. Journal of Information Systems, 1(2), pp. 89 114. Goodman S, Press L.,Ruth S., Rutkowski A(1994),”The global Diffusion of the Internet: Patterns and Problems” Communications of the ACM Vol. 37 No. 8 Pp 10-14. Hamscher, W (1994), “CROSBY: Financial data interpretation as model-based diagnosis” in Annals of M athematics and Artificial Intelligence Vol 11, No. 1-4 / March, 1994. Hawking P, Stein A, Wyld D & Forster S (2004) “E-Procurement: Is the Ugly Duckling Actually a Swan Down Under?”, In Asia Pacific Journal of Marketing and Logistics Vol. 16 No. 1 Pp 1-26. Hefley and Loesche (2005) “The e-sourcing capability model for client organisations eSCM-CL ver 1.1”, Carnegie Mellon University available on-line from http://itsqc.cmu.edu/models/escm-cl/index.asp accessed March 2009 Humphrey WS (1989) “Managing the software process”, Addison-Wesley, Reading MA USA. Humphrey WS (1987) Characterizing the Software Process: A Maturity Framework, Software Engineering Institute CMU/SEI-87-TR-11, ADA182895. An identical paper was published in IEEE Software, Vol.5 No.2, March 1988, PG 73-79. Jokela T, Siponen M, Hirasawa N, Earthy J (2006) “A survey of usability capability maturity models: implications for practice and research” in Behaviour & Information Technology Vol 25 No. 3,May–June 2006, Pp 263 – 282. Kaiser,H (1970), “A second generation little jiffy”, in Psychometrika, Vol. 35 Pg 401-415 Kaiser, H (1974), “An index of Factorial simplicity”, in Psychometrika, Vol. 39 Pg 31-36 Kheng C, Al-hawamdeh S (2002) “The Adoption of Electronic Procurement in Singapore” in Electronic Commerce Research Vol 2 Pp 61-73. Kulpa M and Johnston K (2003) “Interpreting the CMMI: A Process Improvement Approach” CRC Press Auerbach Publications. Leech,N, Barrett,K, Morgan,G (2005),”SPSS for intermediate statistics”, Second Edition, Lawrence Erlbaum Associates, London, UK. Martin, J. (2008) E-Tendering about time too, RICS paper, Available online http://www.rics.org/NR/rdonlyres/5B41E38D-2433-4AEE-A3DC-B3C3BB84FB5/0/EtenderingabouttimetooJoeMartin.pdf [accessed December 2008]. Martin J. (2003) “E-Procurement and extranets in the UK Construction industry” Conference paper given at FIG Working Week April 13th-17th Paris France. Available on-line at http://www.fig.net/figtree/pub/fig_2003/TS_6/TS6_4_Martin.pdf [accessed December 2008] Minahan, T. & Degan, G. (2001) Best Practices in e-Procurement, Boston: Aberdeen Group, The Abridged Report, Available online http://www.hedgehog.com/resources/e-ProcurementAbridged.pdf [accessed December 2008]. National Procurement Strategy for Local Government (2003) “National Procurement Strategy for Local Government in England 2003-2006” available on-line at http://www.communities.gov.uk/publications/localgovernment/nationalprocurementstrategy [accessed December 2008]. Nidumolu S,(1996), “A comparison of the structural contingency and risk-based perspectives on coordination in software-development projects”, Journal of Management Information Systems Fall 1996 Vol.13 No.2 Pg77. Nolan, R. (1979), "Managing the crisis in data processing", Harvard Business Review, Vol. 57 No.2,Pp.116-126. OGC (2003) “End of SPRITE as we know it” Sit-ups Newsletter, issue 21 available on-line at http://www.ogc.gov.uk/documents/SIT-UPS_issue_21.pdf [accessed January 2009] Owens, M (1999) “USIGS Conceptual Data Model”, available on-line at http://www.fas.org/irp/agency/nima/uaf/section5.html [accessed March 2009]. Pallant, J (2001), “SPSS Survival Manual”, Open University Press, Buckingham, Philadelphia, USA. Paulk M, Curtis B, Chrissis M, Weber C (1993), The Capability Maturity Model for Software, Software Engineering Institute Carnegie Mellon University, available on-line at http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.34.3769&rep=rep1&type=pdf [accessed January 2009] Rowlinson S., and McDermott P. (1999) “Procurement Systems”, E& FN Spon Ruiker K, Anumba CJ, Carillo PM (2006) “VERDICT—an e-readiness assessment application for construction companies” in Automation in Construction Vol. 15 Issue 1 pp 98-110. Saleh Y and Alshawi M (2005), “An Alternative Model For Measuring The Success Of IS Projects: The GPIS Model” in Journal of Enterprise Information Management Vol. 18 Issue: 1 Pp 47 – 63 Sarshar, M, Haigh, R, Finnemore, M, Aouad, M, Barrett, P, Baldry D & Sexton M (2000), “SPICE: a business process diagnostics tool for construction projects” in Engineering Construction & Architectural Management, Vol 7, Issue 3, Pp 241-250. Shere K (2004) “Comparing Lean Six Sigma to the Capability Maturity Model” in Crosstalk available online at http://www.bettermanagement.com/library/library.aspx?libraryid=8273&pagenumber=1 [accessed December 08] Six Sigma Tutorial (2006) “Capability Maturity Models Process Areas” available online at http://sixsigmatutorial.com/CMM/CMM-Key-Process-Area.aspx [accessed January 2009] Skulmoski G, Hartman F and Khahn J (2007) The Delphi Method for Graduate Research, Journal of Information Technology Education, Vol 6, 2007, pp 1-21 (Available on-line at http://jite.org/documents/Vol6/JITEv6p001-021Skulmoski212.pdf [Assessed January 2009]). Solingen, R. and Berghout, E. (1999) “The Goal/Question/Metric Method: a practical guide for quality improvement of software development”, McGraw-Hill. Sukhoo A, Barnard A, Eloff M, and Van der Poll J (2007), “An Evolutionary Software Project Management Maturity Model for Mauritius” in Interdisciplinary Journal of Information, Knowledge, and Management Volume 2, 2007 available on-line at http://www.ijikm.org/Volume2/IJIKMv2p099-118Sukhoo183.pdf [accessed January 2009] 426

PY - 2010/6/9

Y1 - 2010/6/9

N2 - Uptake of e-procurement by construction organisations has been slow (Martin, 2008). Positive e-business achievements in other industries, point towards the potential for the construction industry to accomplish similar results. Since the Modernising Government White paper set targets through best value indicator BV157 for implementation in the public sector, government has supported many initiatives encouraging e-procurement. These are based on documented efficiency and cost savings (Knudsen, 2003; Minahan and Degan, 2001; McIntosh and Sloan, 2001; Martin, 2008). However, Martin (2003, 2008) demonstrates only a modest increase in the uptake of e-procurement in the UK construction industry.Alshawi et al (2004) identified the significance of possessing a model to sustain the embedment of any business process within an organisation. Saleh and Alshawi (2005) describe a number of model types used to gauge maturity in an organisation. One of these models is the capability maturity model. Paulk et al (1993) released the Software Capability Maturity Model (CMM) in 1991. Since then many CMM’s have evolved. This paper reports on how a CMM based on Drivers and Barriers to e-procurement identified in Eadie et al (2010a, 2010b) can be developed to gauge the maturity of an organisation in relation to e-procurement.This paper presents details of a research project which used factor analysis to produce a set of Key Process Areas (KPA) from the drivers and barriers identified in Eadie et al (2010a, 2010b).These KPAs were then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. Thistermed as e-readiness of organisations will indicate the current state of a constructionorganisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPA’s.

AB - Uptake of e-procurement by construction organisations has been slow (Martin, 2008). Positive e-business achievements in other industries, point towards the potential for the construction industry to accomplish similar results. Since the Modernising Government White paper set targets through best value indicator BV157 for implementation in the public sector, government has supported many initiatives encouraging e-procurement. These are based on documented efficiency and cost savings (Knudsen, 2003; Minahan and Degan, 2001; McIntosh and Sloan, 2001; Martin, 2008). However, Martin (2003, 2008) demonstrates only a modest increase in the uptake of e-procurement in the UK construction industry.Alshawi et al (2004) identified the significance of possessing a model to sustain the embedment of any business process within an organisation. Saleh and Alshawi (2005) describe a number of model types used to gauge maturity in an organisation. One of these models is the capability maturity model. Paulk et al (1993) released the Software Capability Maturity Model (CMM) in 1991. Since then many CMM’s have evolved. This paper reports on how a CMM based on Drivers and Barriers to e-procurement identified in Eadie et al (2010a, 2010b) can be developed to gauge the maturity of an organisation in relation to e-procurement.This paper presents details of a research project which used factor analysis to produce a set of Key Process Areas (KPA) from the drivers and barriers identified in Eadie et al (2010a, 2010b).These KPAs were then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. Thistermed as e-readiness of organisations will indicate the current state of a constructionorganisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPA’s.

KW - Capability maturity model

KW - Construction

KW - e-procurement

KW - e-readiness

M3 - Conference contribution

VL - 1

SP - 413

EP - 426

BT - Unknown Host Publication

ER -