Identification of e-procurement drivers and barriers for UK construction organisations and ranking of these from the perspective of quantity surveyors

Robert Eadie, Srinath Perera, George Heaney

Research output: Contribution to journalArticle

29 Citations (Scopus)

Abstract

The possibilities afforded by E-business are evident, but the level of implementation and penetration was not as expected within the construction industry. The potential benefits for construction are suggested by the E-business accomplishments in other industries. Yet its poor uptake (less than 20% of documentation is currently tendered electronically) suggests the unpopularity of e-procurement in UK construction. Many drivers and barriers to general e-procurement have been identified in published literature. Previous studies in the US (Davila et al, 2003, Minahan and Degan, 2001) and Australia (Hawking et al, 2004) have ranked these drivers and barriers for the general procurement of goods and services. In previous research, Eadie et al (2007) ranked the drivers and barriers to e-procurement from a construction contractor’s perspective in the Northern Ireland public sector in a pilot study for this current research. In the current research, a focus group was established consisting of five domain experts, who represented the various aspects and levels of expertise of construction procurement, namely: web-based materials procurement, e-auctions, compact disc write once (CDR) e-tendering, the contractor’s perspective and electronic document production. This group produced a comprehensive list of construction-based e-procurement drivers and barriers. A detailed questionnaire for a web-based survey was produced from the findings of this focus group to ascertain the importance rankings of these drivers and barriers. A telephone survey of all Quantity Surveyors within the United Kingdom, listed on the Royal Institute of Chartered Surveyors (RICS) website, identified those who used e-procurement. This was followed by a web-based questionnaire survey of the identified organisations on e-procurement for construction-based activities. This paper presents the findings of the driver and barrier verification study and the driver and barrier importance ranking survey. Further research will link the drivers and barriers to e-procurement to the five maturity levels in Paulk’s maturity model through factor analysis. This research and development will result in the production of a tool to analyse the e-readiness of an organisation, and hopefully this tool will allow them to harness drivers and to mitigate barriers.
LanguageEnglish
Pages23-43
JournalJournal of Information Technology in Construction
Volume15
Publication statusPublished - 1 Jan 2010

Fingerprint

Ranking
E-procurement
Web-based
Procurement
Contractors
Electronic business
Focus groups
Web sites
Telephone survey
E-readiness
Penetration
Questionnaire survey
Expertise
Questionnaire
Maturity level
Tendering
Industry
Construction industry
Documentation
Factor analysis

Cite this

@article{fbf2c120450542b589e625231e68e54a,
title = "Identification of e-procurement drivers and barriers for UK construction organisations and ranking of these from the perspective of quantity surveyors",
abstract = "The possibilities afforded by E-business are evident, but the level of implementation and penetration was not as expected within the construction industry. The potential benefits for construction are suggested by the E-business accomplishments in other industries. Yet its poor uptake (less than 20{\%} of documentation is currently tendered electronically) suggests the unpopularity of e-procurement in UK construction. Many drivers and barriers to general e-procurement have been identified in published literature. Previous studies in the US (Davila et al, 2003, Minahan and Degan, 2001) and Australia (Hawking et al, 2004) have ranked these drivers and barriers for the general procurement of goods and services. In previous research, Eadie et al (2007) ranked the drivers and barriers to e-procurement from a construction contractor’s perspective in the Northern Ireland public sector in a pilot study for this current research. In the current research, a focus group was established consisting of five domain experts, who represented the various aspects and levels of expertise of construction procurement, namely: web-based materials procurement, e-auctions, compact disc write once (CDR) e-tendering, the contractor’s perspective and electronic document production. This group produced a comprehensive list of construction-based e-procurement drivers and barriers. A detailed questionnaire for a web-based survey was produced from the findings of this focus group to ascertain the importance rankings of these drivers and barriers. A telephone survey of all Quantity Surveyors within the United Kingdom, listed on the Royal Institute of Chartered Surveyors (RICS) website, identified those who used e-procurement. This was followed by a web-based questionnaire survey of the identified organisations on e-procurement for construction-based activities. This paper presents the findings of the driver and barrier verification study and the driver and barrier importance ranking survey. Further research will link the drivers and barriers to e-procurement to the five maturity levels in Paulk’s maturity model through factor analysis. This research and development will result in the production of a tool to analyse the e-readiness of an organisation, and hopefully this tool will allow them to harness drivers and to mitigate barriers.",
author = "Robert Eadie and Srinath Perera and George Heaney",
note = "Reference text: Adler M. and Ziglio E. (1996). Gazing into the oracle: The Delphi Method and its application to social policy and public health, Jessica Kingsley Publishers, London, UK. Alshawi M. Goulding J. and Salah Y. (2004). E-Business in Construction: A model for Successful Implementation, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT solutions, February 2004 Langkawi, Malaysia, 227-232. Boeing (2006). Website, (Available online at http://www.boeing.com/companyoffices/doingbiz/tdi/faq.html [accessed December 2008]) Boje D.M. and Murnighan J.K. (1982). Group Confidence pressures in iterative decisions, Management Science, vol 28, 1187 -1196. Bravosolution (2008). Government makes Key Cost and Effective Savings with innovative technology, Bravosolution Website, (Available on-line https://www.bravosolution.com/cms/news-events/presscenter/08-july-2008-1/ [assessed December 2008]) Brockhoff K. (1975). The performance of forecasting groups in shown to influence the performance of the technique, computer dialogue and face to face discussions, The Delphi Method Techniques and Applications, ( Turoff M and Linstone M Editors), Addison-Wesley, London, UK. Carayannis E. and Popescu D. (2005). Profiling a methodology for economic growth and convergence : learning from the EU e-procurement experience for central and eastern European countries, Technovation, Vol. 25 (2005), 1-14. Christensen J. Schmidt M. Larsen M. (2002). The Industrial Dynamics of Internet Services, DRUID Summer Conference, Industrial Dynamics of the New and Old Economy - who is embracing whom?, Copenhagen/Elsinore, 6-8 June 2002, (Available online at http://www.druid.dk/conferences/summer2002/Papers/Christensen.pdf [Accessed December 2008]). CITE (2004). CITE Website, (Available online at http://www.cite.org.uk [Accessed August 2006]) Dalkey N. (1969). The Delphi Method: An experimental study of group opinion, The Rand Corporation, Santa Monica California, USA, (Available on-line at http://www.rand.org/pubs/research_memoranda/RM5888/ [Assessed December 2008]) Davila A. Gupta M. And Palmer R. (2003). Moving Procurement Systems to the Internet : The Adoption and Use of E-Procurement Technology Models, European Management Journal, Vol 21, No.1, 11-23. Dumortier J. and Van Eecke P. (1999). The European draft directive on a common framework for electronic signatures, Computer Law & Security Report, Vol. 15, No. 2, 1999. Eadie R. Perera S. Heaney G. and Carlisle J. (2007). Drivers and Barriers to Public Sector e-procurement within Northern Ireland’s Construction Industry, ITcon Journal, Vol. 12, 103-120, http://www.itcon.org/2007/6 Egbu C. Vines M. and Tookey J. (2004). The Role of Knowledge Management in E-Procurement Initiatives for Construction Organisations, Proceedings of ARCOM Twentieth Annual Conference 2004, September 1-3, Heriot Watt University, (Khosrowshami,F Editor), Vol. 1, Arcom, University of Reading, Reading, 661 – 671. Feniosky P.M and Choudary K. (2001). Web-Centric Framework For Secure And Legally Binding Electronic Transactions in Large-scale A/E/C Projects, Journal of Computing in Civil Engineering, October 2001. Forrest A. (1999). Fifty Ways Towards A Learning Organisation, Stylus Publishing Inc., Sterling, USA. Gebauer J. Beam C. and Segev A. (1998). Impact of the Internet on Purchasing Practices, Acquisitions Review Quarterly, Vol 5, No.2, 167-184. Hawking P. Stein A. Wyld D. and Forster S. (2004). E-Procurement: Is the Ugly Duckling Actually a Swan Down Under?, Asia Pacific Journal of Marketing and Logistics, Vol. 16, No. 1, 2004, 1-26. Hore A. O’Connell L. and West R. (2006). Efficiency Gains to be Won through the Introduction of Electronic Tendering in the Construction Industry, available on-line at http://www.irbdirekt.de/daten/iconda/CIB7413.pdf [assessed December 2008] Hussey J. and Hussey R. (1997). Business Research. A Practical guide for undergraduate and postgraduate students. Macmillan Press Ltd., London. Improvement and Development Agency (IDEA)(2004). The Benefits of e-Procurement, Office of the Deputy Prime Minister, HMSO, UK, available on-line at http://www.idea.gov.uk/idk/aio/70780 [assessed December 2008] Improvement and Development Agency (IDEA)(2008). e-Tendering, IDEA Website, available on-line at http://www.idea.gov.uk/idk/core/page.do?pageId=82667 [assessed December 2008] Irani Z. and Love P.E.D. (2002). Developing a frame of reference for ex-ante IT/IS investment evaluation, European Journal of Information Systems, (Available online http://www.palgrave-journals.com [Accessed December 2008]) Jennings D. (2001). Secure Trading, Supply Management, 6th September 2001, 52-53. Julia-Barcelo R.(1999). Electronic Contracts : A New Legal Framework for Electronic Contracts: The EU Electronic Commerce Proposal, Computer Law & Security Report, Vol. 15, No.3, 1999. Kalakota R. Tapscott D. and Robinson M. (2001). E Business 2.0 : Roadmap for success, 2nd Edition, Addison- Wesley Publishing Company, New Jersey, USA. Kheng C. Al-hawamdeh S. (2002). The Adoption of Electronic Procurement in Singapore, Electronic Commerce Research, Vol. 2, 61-73. Kransdorff A. (1998). Corporate Amnesia Keeping the Know-how in the company, Butterworth-Heinemann, Jordan Hill, Oxford, UK. Knudsen D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools, International Journal of Physical Distribution & Logistics Management, Vol. 33, No.8, 2003, 720-734. Local e-Gov (2004). Government Targets : e-Procurement Targets for English Local Authorities, available online at http://www.idea.gov.uk/idk/aio/443341 [assessed December 2008]. Ludlow J. (1975). General Applications: Delphi Inquiries and Knowledge Utilisation, The Delphi Method Techniques and Applications, ( Turoff M and Linstone M Editors), Addison-Wesley, London, UK. Martin J. (2008). E-Tendering about time too, RICS paper (Available online http://www.rics.org/NR/rdonlyres/5B41E38D-2433-4AEE-A3DC- 5B3C3BB84FB5/0/EtenderingabouttimetooJoeMartin.pdf [accessed December 2008]). Martin J. (2003). E-Procurement and extranets in the UK Construction industry, Conference paper given at FIG Working Week, April 13th-17th 2003, Paris, France. (Available online http://www.fig.net/figtree/pub/fig_2003/TS_6/TS6_4_Martin.pdf [accessed December 2008]). McIntosh G. and Sloan B. (2001). The potential impact of electronic procurement and global sourcing within the UK construction industry, Proceedings of Arcom 17th Annual Conference 2001, (Akintoye A. Editor), University of Salford, September 2001, 231-239. McMullan. (2005). Internal correspondence to Central Procurement Directorate (CPD). Central Procurement Directorate, Belfast Minahan, T. and Degan, G. (2001). Best Practices in e-Procurement, Boston: Aberdeen Group, The Abridged Report, (Available online http://www.hedgehog.com/resources/e-ProcurementAbridged.pdf [accessed December 2008]). Monette D.R. Sullivan T.J. and DeJong C.R. (1998). Applied Social Research, Harcourt Brace College Publishers, London. Office of the Inspector General(OIG) (1997). Audit of the Office of Program and Integrity Reviews` Special Studies, available on-line at http://www.ssa.gov/oig/ADOBEPDF/audit_htms/96-51142.htm [assessed December 2008] Panayiotou N.A. Sotiris G.P. and Tatsiopoulos I.P. (2003). An e-procurement system for governmental purchasing, International Journal of Production Economics, Vol. 90 (2004) 79-102. Paulk M. Curtis B. Chrissis M. and Weber C. (1993). Capability Maturity Model for Software, Version 1.1, Technical Report CMU/SEI-93-TR-024, Software Engineering Institute/ Carnegie Mellon University, USA. Perera S. Eadie R. Heaney G. and Carlisle J. (2006). Developing a model for the analysis of e-procurement capability maturity of Construction Organisations, Proceedings Joint International Conference on Construction Culture, Innovation, and Management (CCIM)2006, Dubai November 26-29th 2006, British University in Dubai, Dubai. Price Waterhouse Coopers (2002). Electronic Business Outlook:E-Markets Realism, not Pessimism, Price Waterhouse Coopers, (Available online http://www.pwc.com/fr/pwc_pdf/pwc_e-markets.pdf [Accessed December 2008]) Raghavan N.R.S. and Prabhu M. (2004). Object-oriented design of a distributed agent-based framework for e-Procurement, Production Planning & Control, Vol. 15, No.7, 731-741 (Available online at http://taylorandfrancis.metapress.com/(5g4znuq4ne1baga2jlzmbd45)/app/home/contribution.asp?referrer =parent&backto=issue,11,13;journal,14,76;linkingpublicationresults,1:100682,1 [accessed December 2008]) Rawlings J. (1998). Electronic Commerce on the Internet –Part 1, Science Direct. Ribeiro F.L. and Henriques P.G. (2001). How knowledge can improve e business in construction, Proceedings of 2nd International Postgraduate Research Conference in the Built and Human Environment, University of Salford, Blackwell Publishing, 889 403. Skulmoski G. Hartman F. and Khahn J. (2007). The Delphi Method for Graduate Research, Journal of Information Technology Education, Vol 6, 2007, 1-21 (Available on-line at http://jite.org/documents/Vol6/JITEv6p001-021Skulmoski212.pdf [Assessed December 2007]). Smith J. (2006). Blogs making their impact felt, BBC Website (Available on-line at http://news.bbc.co.uk/2/hi/technology/4976276.stm [Assessed December 08] Solomon D. (2001). Conducting Web-based Surveys, Practical Assessment, Research & Evaluation A peerreviewed electronic journal ISSN 1531-7714 available online at pareonline.net/getvn.asp?v=7&n=19 Strauss H.J. and Zeigler L.H. (1975). The Delphi technique & its uses in social science research, Journal of Creative Behaviour, Vol 9, No.4, 253-259. Turoff M. (1975). The policy Delphi, The Delphi Method – Techniques & Applications, Addison-Wesley, London, UK. Ulschak F. (1983). Human resource development: The theory and practice of need assessment, Reston Publishing Company, Inc. Reston, USA: Wilson C. (1991). A vision of a preferred curriculum for the 21st century: Action research in school administration, Paper presented at the Annual Meeting of the Association for Supervision and Curriculum Development, San Francisco, CA. USA. Wong C.H. and Sloan B. (2004). Use of ICT for E-Procurement in the UK Construction Industry : A Survey of SMES Readiness, Proceedings of ARCOM Twentieth Annual Conference 2004, September 1-3, Heriot Watt University, (Khosrowshami,F Editor), Vol. 1, Arcom, University of Reading, Reading, 620 – 628. Wright B. (1999). Electronic Signatures : Making Electronic Signatures a reality, Computer Law and Security Report, Swetswise.",
year = "2010",
month = "1",
day = "1",
language = "English",
volume = "15",
pages = "23--43",
journal = "Journal of Information Technology in Construction",
issn = "1874-4753",

}

TY - JOUR

T1 - Identification of e-procurement drivers and barriers for UK construction organisations and ranking of these from the perspective of quantity surveyors

AU - Eadie, Robert

AU - Perera, Srinath

AU - Heaney, George

N1 - Reference text: Adler M. and Ziglio E. (1996). Gazing into the oracle: The Delphi Method and its application to social policy and public health, Jessica Kingsley Publishers, London, UK. Alshawi M. Goulding J. and Salah Y. (2004). E-Business in Construction: A model for Successful Implementation, Proceedings of INCITE 2004 Designing, Managing and Supporting Construction Projects through Innovation and IT solutions, February 2004 Langkawi, Malaysia, 227-232. Boeing (2006). Website, (Available online at http://www.boeing.com/companyoffices/doingbiz/tdi/faq.html [accessed December 2008]) Boje D.M. and Murnighan J.K. (1982). Group Confidence pressures in iterative decisions, Management Science, vol 28, 1187 -1196. Bravosolution (2008). Government makes Key Cost and Effective Savings with innovative technology, Bravosolution Website, (Available on-line https://www.bravosolution.com/cms/news-events/presscenter/08-july-2008-1/ [assessed December 2008]) Brockhoff K. (1975). The performance of forecasting groups in shown to influence the performance of the technique, computer dialogue and face to face discussions, The Delphi Method Techniques and Applications, ( Turoff M and Linstone M Editors), Addison-Wesley, London, UK. Carayannis E. and Popescu D. (2005). Profiling a methodology for economic growth and convergence : learning from the EU e-procurement experience for central and eastern European countries, Technovation, Vol. 25 (2005), 1-14. Christensen J. Schmidt M. Larsen M. (2002). The Industrial Dynamics of Internet Services, DRUID Summer Conference, Industrial Dynamics of the New and Old Economy - who is embracing whom?, Copenhagen/Elsinore, 6-8 June 2002, (Available online at http://www.druid.dk/conferences/summer2002/Papers/Christensen.pdf [Accessed December 2008]). CITE (2004). CITE Website, (Available online at http://www.cite.org.uk [Accessed August 2006]) Dalkey N. (1969). The Delphi Method: An experimental study of group opinion, The Rand Corporation, Santa Monica California, USA, (Available on-line at http://www.rand.org/pubs/research_memoranda/RM5888/ [Assessed December 2008]) Davila A. Gupta M. And Palmer R. (2003). Moving Procurement Systems to the Internet : The Adoption and Use of E-Procurement Technology Models, European Management Journal, Vol 21, No.1, 11-23. Dumortier J. and Van Eecke P. (1999). The European draft directive on a common framework for electronic signatures, Computer Law & Security Report, Vol. 15, No. 2, 1999. Eadie R. Perera S. Heaney G. and Carlisle J. (2007). Drivers and Barriers to Public Sector e-procurement within Northern Ireland’s Construction Industry, ITcon Journal, Vol. 12, 103-120, http://www.itcon.org/2007/6 Egbu C. Vines M. and Tookey J. (2004). The Role of Knowledge Management in E-Procurement Initiatives for Construction Organisations, Proceedings of ARCOM Twentieth Annual Conference 2004, September 1-3, Heriot Watt University, (Khosrowshami,F Editor), Vol. 1, Arcom, University of Reading, Reading, 661 – 671. Feniosky P.M and Choudary K. (2001). Web-Centric Framework For Secure And Legally Binding Electronic Transactions in Large-scale A/E/C Projects, Journal of Computing in Civil Engineering, October 2001. Forrest A. (1999). Fifty Ways Towards A Learning Organisation, Stylus Publishing Inc., Sterling, USA. Gebauer J. Beam C. and Segev A. (1998). Impact of the Internet on Purchasing Practices, Acquisitions Review Quarterly, Vol 5, No.2, 167-184. Hawking P. Stein A. Wyld D. and Forster S. (2004). E-Procurement: Is the Ugly Duckling Actually a Swan Down Under?, Asia Pacific Journal of Marketing and Logistics, Vol. 16, No. 1, 2004, 1-26. Hore A. O’Connell L. and West R. (2006). Efficiency Gains to be Won through the Introduction of Electronic Tendering in the Construction Industry, available on-line at http://www.irbdirekt.de/daten/iconda/CIB7413.pdf [assessed December 2008] Hussey J. and Hussey R. (1997). Business Research. A Practical guide for undergraduate and postgraduate students. Macmillan Press Ltd., London. Improvement and Development Agency (IDEA)(2004). The Benefits of e-Procurement, Office of the Deputy Prime Minister, HMSO, UK, available on-line at http://www.idea.gov.uk/idk/aio/70780 [assessed December 2008] Improvement and Development Agency (IDEA)(2008). e-Tendering, IDEA Website, available on-line at http://www.idea.gov.uk/idk/core/page.do?pageId=82667 [assessed December 2008] Irani Z. and Love P.E.D. (2002). Developing a frame of reference for ex-ante IT/IS investment evaluation, European Journal of Information Systems, (Available online http://www.palgrave-journals.com [Accessed December 2008]) Jennings D. (2001). Secure Trading, Supply Management, 6th September 2001, 52-53. Julia-Barcelo R.(1999). Electronic Contracts : A New Legal Framework for Electronic Contracts: The EU Electronic Commerce Proposal, Computer Law & Security Report, Vol. 15, No.3, 1999. Kalakota R. Tapscott D. and Robinson M. (2001). E Business 2.0 : Roadmap for success, 2nd Edition, Addison- Wesley Publishing Company, New Jersey, USA. Kheng C. Al-hawamdeh S. (2002). The Adoption of Electronic Procurement in Singapore, Electronic Commerce Research, Vol. 2, 61-73. Kransdorff A. (1998). Corporate Amnesia Keeping the Know-how in the company, Butterworth-Heinemann, Jordan Hill, Oxford, UK. Knudsen D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools, International Journal of Physical Distribution & Logistics Management, Vol. 33, No.8, 2003, 720-734. Local e-Gov (2004). Government Targets : e-Procurement Targets for English Local Authorities, available online at http://www.idea.gov.uk/idk/aio/443341 [assessed December 2008]. Ludlow J. (1975). General Applications: Delphi Inquiries and Knowledge Utilisation, The Delphi Method Techniques and Applications, ( Turoff M and Linstone M Editors), Addison-Wesley, London, UK. Martin J. (2008). E-Tendering about time too, RICS paper (Available online http://www.rics.org/NR/rdonlyres/5B41E38D-2433-4AEE-A3DC- 5B3C3BB84FB5/0/EtenderingabouttimetooJoeMartin.pdf [accessed December 2008]). Martin J. (2003). E-Procurement and extranets in the UK Construction industry, Conference paper given at FIG Working Week, April 13th-17th 2003, Paris, France. (Available online http://www.fig.net/figtree/pub/fig_2003/TS_6/TS6_4_Martin.pdf [accessed December 2008]). McIntosh G. and Sloan B. (2001). The potential impact of electronic procurement and global sourcing within the UK construction industry, Proceedings of Arcom 17th Annual Conference 2001, (Akintoye A. Editor), University of Salford, September 2001, 231-239. McMullan. (2005). Internal correspondence to Central Procurement Directorate (CPD). Central Procurement Directorate, Belfast Minahan, T. and Degan, G. (2001). Best Practices in e-Procurement, Boston: Aberdeen Group, The Abridged Report, (Available online http://www.hedgehog.com/resources/e-ProcurementAbridged.pdf [accessed December 2008]). Monette D.R. Sullivan T.J. and DeJong C.R. (1998). Applied Social Research, Harcourt Brace College Publishers, London. Office of the Inspector General(OIG) (1997). Audit of the Office of Program and Integrity Reviews` Special Studies, available on-line at http://www.ssa.gov/oig/ADOBEPDF/audit_htms/96-51142.htm [assessed December 2008] Panayiotou N.A. Sotiris G.P. and Tatsiopoulos I.P. (2003). An e-procurement system for governmental purchasing, International Journal of Production Economics, Vol. 90 (2004) 79-102. Paulk M. Curtis B. Chrissis M. and Weber C. (1993). Capability Maturity Model for Software, Version 1.1, Technical Report CMU/SEI-93-TR-024, Software Engineering Institute/ Carnegie Mellon University, USA. Perera S. Eadie R. Heaney G. and Carlisle J. (2006). Developing a model for the analysis of e-procurement capability maturity of Construction Organisations, Proceedings Joint International Conference on Construction Culture, Innovation, and Management (CCIM)2006, Dubai November 26-29th 2006, British University in Dubai, Dubai. Price Waterhouse Coopers (2002). Electronic Business Outlook:E-Markets Realism, not Pessimism, Price Waterhouse Coopers, (Available online http://www.pwc.com/fr/pwc_pdf/pwc_e-markets.pdf [Accessed December 2008]) Raghavan N.R.S. and Prabhu M. (2004). Object-oriented design of a distributed agent-based framework for e-Procurement, Production Planning & Control, Vol. 15, No.7, 731-741 (Available online at http://taylorandfrancis.metapress.com/(5g4znuq4ne1baga2jlzmbd45)/app/home/contribution.asp?referrer =parent&backto=issue,11,13;journal,14,76;linkingpublicationresults,1:100682,1 [accessed December 2008]) Rawlings J. (1998). Electronic Commerce on the Internet –Part 1, Science Direct. Ribeiro F.L. and Henriques P.G. (2001). How knowledge can improve e business in construction, Proceedings of 2nd International Postgraduate Research Conference in the Built and Human Environment, University of Salford, Blackwell Publishing, 889 403. Skulmoski G. Hartman F. and Khahn J. (2007). The Delphi Method for Graduate Research, Journal of Information Technology Education, Vol 6, 2007, 1-21 (Available on-line at http://jite.org/documents/Vol6/JITEv6p001-021Skulmoski212.pdf [Assessed December 2007]). Smith J. (2006). Blogs making their impact felt, BBC Website (Available on-line at http://news.bbc.co.uk/2/hi/technology/4976276.stm [Assessed December 08] Solomon D. (2001). Conducting Web-based Surveys, Practical Assessment, Research & Evaluation A peerreviewed electronic journal ISSN 1531-7714 available online at pareonline.net/getvn.asp?v=7&n=19 Strauss H.J. and Zeigler L.H. (1975). The Delphi technique & its uses in social science research, Journal of Creative Behaviour, Vol 9, No.4, 253-259. Turoff M. (1975). The policy Delphi, The Delphi Method – Techniques & Applications, Addison-Wesley, London, UK. Ulschak F. (1983). Human resource development: The theory and practice of need assessment, Reston Publishing Company, Inc. Reston, USA: Wilson C. (1991). A vision of a preferred curriculum for the 21st century: Action research in school administration, Paper presented at the Annual Meeting of the Association for Supervision and Curriculum Development, San Francisco, CA. USA. Wong C.H. and Sloan B. (2004). Use of ICT for E-Procurement in the UK Construction Industry : A Survey of SMES Readiness, Proceedings of ARCOM Twentieth Annual Conference 2004, September 1-3, Heriot Watt University, (Khosrowshami,F Editor), Vol. 1, Arcom, University of Reading, Reading, 620 – 628. Wright B. (1999). Electronic Signatures : Making Electronic Signatures a reality, Computer Law and Security Report, Swetswise.

PY - 2010/1/1

Y1 - 2010/1/1

N2 - The possibilities afforded by E-business are evident, but the level of implementation and penetration was not as expected within the construction industry. The potential benefits for construction are suggested by the E-business accomplishments in other industries. Yet its poor uptake (less than 20% of documentation is currently tendered electronically) suggests the unpopularity of e-procurement in UK construction. Many drivers and barriers to general e-procurement have been identified in published literature. Previous studies in the US (Davila et al, 2003, Minahan and Degan, 2001) and Australia (Hawking et al, 2004) have ranked these drivers and barriers for the general procurement of goods and services. In previous research, Eadie et al (2007) ranked the drivers and barriers to e-procurement from a construction contractor’s perspective in the Northern Ireland public sector in a pilot study for this current research. In the current research, a focus group was established consisting of five domain experts, who represented the various aspects and levels of expertise of construction procurement, namely: web-based materials procurement, e-auctions, compact disc write once (CDR) e-tendering, the contractor’s perspective and electronic document production. This group produced a comprehensive list of construction-based e-procurement drivers and barriers. A detailed questionnaire for a web-based survey was produced from the findings of this focus group to ascertain the importance rankings of these drivers and barriers. A telephone survey of all Quantity Surveyors within the United Kingdom, listed on the Royal Institute of Chartered Surveyors (RICS) website, identified those who used e-procurement. This was followed by a web-based questionnaire survey of the identified organisations on e-procurement for construction-based activities. This paper presents the findings of the driver and barrier verification study and the driver and barrier importance ranking survey. Further research will link the drivers and barriers to e-procurement to the five maturity levels in Paulk’s maturity model through factor analysis. This research and development will result in the production of a tool to analyse the e-readiness of an organisation, and hopefully this tool will allow them to harness drivers and to mitigate barriers.

AB - The possibilities afforded by E-business are evident, but the level of implementation and penetration was not as expected within the construction industry. The potential benefits for construction are suggested by the E-business accomplishments in other industries. Yet its poor uptake (less than 20% of documentation is currently tendered electronically) suggests the unpopularity of e-procurement in UK construction. Many drivers and barriers to general e-procurement have been identified in published literature. Previous studies in the US (Davila et al, 2003, Minahan and Degan, 2001) and Australia (Hawking et al, 2004) have ranked these drivers and barriers for the general procurement of goods and services. In previous research, Eadie et al (2007) ranked the drivers and barriers to e-procurement from a construction contractor’s perspective in the Northern Ireland public sector in a pilot study for this current research. In the current research, a focus group was established consisting of five domain experts, who represented the various aspects and levels of expertise of construction procurement, namely: web-based materials procurement, e-auctions, compact disc write once (CDR) e-tendering, the contractor’s perspective and electronic document production. This group produced a comprehensive list of construction-based e-procurement drivers and barriers. A detailed questionnaire for a web-based survey was produced from the findings of this focus group to ascertain the importance rankings of these drivers and barriers. A telephone survey of all Quantity Surveyors within the United Kingdom, listed on the Royal Institute of Chartered Surveyors (RICS) website, identified those who used e-procurement. This was followed by a web-based questionnaire survey of the identified organisations on e-procurement for construction-based activities. This paper presents the findings of the driver and barrier verification study and the driver and barrier importance ranking survey. Further research will link the drivers and barriers to e-procurement to the five maturity levels in Paulk’s maturity model through factor analysis. This research and development will result in the production of a tool to analyse the e-readiness of an organisation, and hopefully this tool will allow them to harness drivers and to mitigate barriers.

M3 - Article

VL - 15

SP - 23

EP - 43

JO - Journal of Information Technology in Construction

T2 - Journal of Information Technology in Construction

JF - Journal of Information Technology in Construction

SN - 1874-4753

ER -