How Knowledge Based Systems Support Business Process Re-engineering

Maurice Mulvenna, Ronan McIvor, D.G. Leahy, J.R.C Allan, A.G. Büchner, M Gilmore, J.G. Hughes

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Four example of how KBS can support BPR are introduced in this paper. The first is hypothetical and looks at how an organisation can reengineer its business to accommodate data warehouses. The second example is based on a theoretical treatment that uses case based retrieval techniques to support stretegic purchasing in firms that have been reengineered specifically to interface with external supply chains. The third and fourth examples are case studies that ilustrate how an organisation can use KBS in BPR to orient itself towards and support the customer
LanguageEnglish
Title of host publicationRe-Engineering for World Class Manufacturing, Proceedings of IMC-13
EditorsM.T. Hillery
Pages309-318
Publication statusPublished - 1996

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Business process re-engineering
Knowledge-based systems
Supply chain
Purchasing
Data warehouse

Cite this

Mulvenna, M., McIvor, R., Leahy, D. G., Allan, J. R. C., Büchner, A. G., Gilmore, M., & Hughes, J. G. (1996). How Knowledge Based Systems Support Business Process Re-engineering. In M. T. Hillery (Ed.), Re-Engineering for World Class Manufacturing, Proceedings of IMC-13 (pp. 309-318)
Mulvenna, Maurice ; McIvor, Ronan ; Leahy, D.G. ; Allan, J.R.C ; Büchner, A.G. ; Gilmore, M ; Hughes, J.G. / How Knowledge Based Systems Support Business Process Re-engineering. Re-Engineering for World Class Manufacturing, Proceedings of IMC-13. editor / M.T. Hillery. 1996. pp. 309-318
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Mulvenna, M, McIvor, R, Leahy, DG, Allan, JRC, Büchner, AG, Gilmore, M & Hughes, JG 1996, How Knowledge Based Systems Support Business Process Re-engineering. in MT Hillery (ed.), Re-Engineering for World Class Manufacturing, Proceedings of IMC-13. pp. 309-318.

How Knowledge Based Systems Support Business Process Re-engineering. / Mulvenna, Maurice; McIvor, Ronan; Leahy, D.G.; Allan, J.R.C; Büchner, A.G.; Gilmore, M; Hughes, J.G.

Re-Engineering for World Class Manufacturing, Proceedings of IMC-13. ed. / M.T. Hillery. 1996. p. 309-318.

Research output: Chapter in Book/Report/Conference proceedingChapter

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AU - Mulvenna, Maurice

AU - McIvor, Ronan

AU - Leahy, D.G.

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AU - Gilmore, M

AU - Hughes, J.G.

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AB - Four example of how KBS can support BPR are introduced in this paper. The first is hypothetical and looks at how an organisation can reengineer its business to accommodate data warehouses. The second example is based on a theoretical treatment that uses case based retrieval techniques to support stretegic purchasing in firms that have been reengineered specifically to interface with external supply chains. The third and fourth examples are case studies that ilustrate how an organisation can use KBS in BPR to orient itself towards and support the customer

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BT - Re-Engineering for World Class Manufacturing, Proceedings of IMC-13

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Mulvenna M, McIvor R, Leahy DG, Allan JRC, Büchner AG, Gilmore M et al. How Knowledge Based Systems Support Business Process Re-engineering. In Hillery MT, editor, Re-Engineering for World Class Manufacturing, Proceedings of IMC-13. 1996. p. 309-318