TY - JOUR
T1 - GOSIP in cyberspace:Conceptualization and scale development of general online social interaction propensity
AU - Blazevic, Vera
AU - Wiertz, Caroline
AU - Cotte, June
AU - DeRuyter, Ko
AU - Keeling, Isobel
PY - 2014/5
Y1 - 2014/5
N2 - The interactive nature of the Internet has boosted online communication for both social and business purposes. However, individual consumers differ in their predisposition to interact online with others. Whereas an impressive stream of research has investigated media interactivity, the existence of individual differences in the use of different online media, that is, differences in general online social interaction propensity, has so far received less research attention. An individual's predisposition to interact online affects many important consumer behaviors, such as online engagement and participation. Thus, in this paper, we propose and conceptualize general online social interaction propensity as a trait-based individual difference that captures the differences between consumers in their predisposition to interact with others in an online environment. Based on eight studies, we develop and validate a scale for measuring general online social interaction propensity and demonstrate its usefulness in understanding diversity in levels of engagement and in predicting online interaction behaviors.
AB - The interactive nature of the Internet has boosted online communication for both social and business purposes. However, individual consumers differ in their predisposition to interact online with others. Whereas an impressive stream of research has investigated media interactivity, the existence of individual differences in the use of different online media, that is, differences in general online social interaction propensity, has so far received less research attention. An individual's predisposition to interact online affects many important consumer behaviors, such as online engagement and participation. Thus, in this paper, we propose and conceptualize general online social interaction propensity as a trait-based individual difference that captures the differences between consumers in their predisposition to interact with others in an online environment. Based on eight studies, we develop and validate a scale for measuring general online social interaction propensity and demonstrate its usefulness in understanding diversity in levels of engagement and in predicting online interaction behaviors.
KW - Scale development
KW - General online social interacion propensity
KW - Individual difference
KW - Social media
UR - https://pure.ulster.ac.uk/en/publications/gosip-in-cyberspaceconceptualization-and-scale-development-of-gen-2
U2 - 10.1016/j.intmar.2013.09.003
DO - 10.1016/j.intmar.2013.09.003
M3 - Article
SN - 1520-6653
VL - 28
SP - 87
EP - 100
JO - Journal of Interactive Marketing
JF - Journal of Interactive Marketing
IS - 2
ER -
