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Factors influencing engagement with digital mental health interventions from the perspective of university students with existing mental health difficulties: A Qualitative Study

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Abstract

University students are experiencing increasing rates of mental health difficulties, and digital mental health interventions (DMHIs) offer a cost-effective, accessible, and scalable way to support student wellbeing. However, engagement with these interventions is often lower in real-world settings than in research studies. Understanding the factors influencing engagement is therefore essential. This study explored the perspectives of university students with ongoing mental health difficulties regarding their use of and engagement with existing DMHIs. Interviews were conducted between August 2024 and February 2025, audio-recorded, and transcribed verbatim. Data were analysed inductively using reflexive thematic analysis and then deductively mapped to the Theoretical Domains Framework (TDF) to identify factors influencing engagement. Four TDF domains were identified as important determinants of engagement: knowledge, beliefs about consequences, goals, and environmental context and resources. Students highlighted limited awareness of available DMHIs, uncertainty regarding their effectiveness, and practical barriers to use. Findings provide important insights into the barriers and facilitators affecting student engagement with DMHIs and suggest that improving awareness, accessibility, and confidence in intervention effectiveness may enhance uptake and sustained engagement among university students experiencing mental health difficulties.
Original languageEnglish
Pages (from-to)1-15
Number of pages15
JournalBehaviour and Information Technology
Early online date10 Jun 2026
DOIs
Publication statusPublished online - 10 Jun 2026

Bibliographical note

Publisher Copyright:
© 2026 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Funding

This work was supported by Atlantic Futures [Grant Number422560].

Funder number
422560

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 3 - Good Health and Well-being
      SDG 3 Good Health and Well-being

    Keywords

    • Mental health
    • Digital interventions
    • University students
    • Ongoing mental health difficulties
    • Engagement
    • university students
    • engagement
    • ongoing mental health difficulties
    • digital interventions

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