Ex-clients' evaluation of bereavement counselling in a voluntary sector agency

M Gallagher, Anne Tracey, Robert Millar

Research output: Contribution to journal › Article

17 Citations (Scopus)

Abstract

This study aims to carry out an evaluation of bereavement counselling provided by a voluntary charity from the perspective of clients who had availed themselves of the service. A questionnaire survey of ex-clients of one branch of a major voluntary sector bereavement care organization was carried out. Based on a sample of 89 returned questionnaires (representing a response rate of 45%), findings indicated that paraprofessional voluntary counsellors can provide a counselling service to bereaved people that satisfies the majority of clients who report positive experiences in counselling and post-counselling outcomes, and generally rate their counselling as helpful. Nonetheless, there was a minority of ex-clients who did not regard their status, 6 weeks after counselling, as being more positive. Further, the reputation of the voluntary agency within the community and among potential referrers and ex-clients appears strong, offering additional positive evidence of the status of their bereavement counselling service in the locality.
LanguageEnglish
Pages59-76
JournalPsychology and Psychotherapy: Theory, Research and Practice
Volume78
Issue numberPart 1
DOIs
Publication statusPublished - Mar 2005

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Gallagher, M ; Tracey, Anne ; Millar, Robert. / Ex-clients' evaluation of bereavement counselling in a voluntary sector agency. 2005 ; Vol. 78, No. Part 1. pp. 59-76.
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Gallagher, M, Tracey, A & Millar, R 2005, 'Ex-clients' evaluation of bereavement counselling in a voluntary sector agency', vol. 78, no. Part 1, pp. 59-76. https://doi.org/10.1348/147608304X21392

Ex-clients' evaluation of bereavement counselling in a voluntary sector agency. / Gallagher, M; Tracey, Anne; Millar, Robert.

Vol. 78, No. Part 1, 03.2005, p. 59-76.

Research output: Contribution to journal › Article

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Gallagher M, Tracey A, Millar R. Ex-clients' evaluation of bereavement counselling in a voluntary sector agency. 2005 Mar;78(Part 1):59-76. https://doi.org/10.1348/147608304X21392

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