Entrepreneurial marketing in SMEs: the key capabilities of e-CRM

Paul Harrigan, Elaine Ramsey, Patrick Ibbotson

Research output: Contribution to journalArticlepeer-review

35 Citations (Scopus)
Original languageEnglish
Pages (from-to)40-64
JournalJournal of Research in Marketing and Entrepreneurship
Volume14
Issue number1
DOIs
Publication statusPublished (in print/issue) - 10 Jul 2012

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