Engaging suppliers in CRM: The Role of Justice in Buyer-Supplier Relationships

R Duffy, A Fearne, S Hornibrook, K Hutchinson, A Reid

Research output: Contribution to journalArticle

LanguageEnglish
Pages20-27
JournalInternational Journal of Information Management
Volume33
Publication statusPublished - 1 Mar 2013

Keywords

  • CRM
  • Suppliers
  • Fairness
  • Loyalty card
  • Supermarket

Cite this

Duffy, R ; Fearne, A ; Hornibrook, S ; Hutchinson, K ; Reid, A. / Engaging suppliers in CRM: The Role of Justice in Buyer-Supplier Relationships. In: International Journal of Information Management. 2013 ; Vol. 33. pp. 20-27.
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Engaging suppliers in CRM: The Role of Justice in Buyer-Supplier Relationships. / Duffy, R; Fearne, A; Hornibrook, S; Hutchinson, K; Reid, A.

In: International Journal of Information Management, Vol. 33, 01.03.2013, p. 20-27.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Engaging suppliers in CRM: The Role of Justice in Buyer-Supplier Relationships

AU - Duffy, R

AU - Fearne, A

AU - Hornibrook, S

AU - Hutchinson, K

AU - Reid, A

PY - 2013/3/1

Y1 - 2013/3/1

KW - CRM

KW - Suppliers

KW - Fairness

KW - Loyalty card

KW - Supermarket

M3 - Article

VL - 33

SP - 20

EP - 27

JO - International Journal of Information Management

T2 - International Journal of Information Management

JF - International Journal of Information Management

SN - 0268-4012

ER -