Engaging suppliers in CRM: The Role of Justice in Buyer-Supplier Relationships

R Duffy, A Fearne, S Hornibrook, K Hutchinson, A Reid

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)20-27
JournalInternational Journal of Information Management
Publication statusPublished (in print/issue) - 1 Mar 2013


  • CRM
  • Suppliers
  • Fairness
  • Loyalty card
  • Supermarket

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