eCRM technologies, capabilities and SME performance benefits

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Unknown Host Publication
Publisher	Association for Information Systems
Number of pages	12
Publication status	Published (in print/issue) - 5 Jul 2008
Event	Pacific Asia Conference on Information Systems - Suzhou, People's Republic of China Duration: 5 Jul 2008 → …

Conference	Pacific Asia Conference on Information Systems
Period	5/07/08 → …

Cite this

@inproceedings{857df45014014f3a922a3a79aea386c3,

title = "eCRM technologies, capabilities and SME performance benefits",

author = "P Harrigan and Elaine Ramsey and A Schroeder and I Qureshi and Y Fang and Pat Ibbotson and D Meister",

year = "2008",

month = jul,

day = "5",

language = "English",

booktitle = "Unknown Host Publication",

publisher = "Association for Information Systems",

note = "Pacific Asia Conference on Information Systems ; Conference date: 05-07-2008",

}

TY - GEN

T1 - eCRM technologies, capabilities and SME performance benefits

AU - Harrigan, P

AU - Ramsey, Elaine

AU - Schroeder, A

AU - Qureshi, I

AU - Fang, Y

AU - Ibbotson, Pat

AU - Meister, D

PY - 2008/7/5

Y1 - 2008/7/5

M3 - Conference contribution

BT - Unknown Host Publication

PB - Association for Information Systems

T2 - Pacific Asia Conference on Information Systems

Y2 - 5 July 2008

ER -