eCRM technologies, capabilities and SME performance benefits

P Harrigan, Elaine Ramsey, A Schroeder, I Qureshi, Y Fang, Pat Ibbotson, D Meister

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)
LanguageEnglish
Title of host publicationUnknown Host Publication
Number of pages12
Publication statusPublished - 5 Jul 2008
EventPacific Asia Conference on Information Systems - Suzhou, People's Republic of China
Duration: 5 Jul 2008 → …

Conference

ConferencePacific Asia Conference on Information Systems
Period5/07/08 → …

Cite this

Harrigan, P., Ramsey, E., Schroeder, A., Qureshi, I., Fang, Y., Ibbotson, P., & Meister, D. (2008). eCRM technologies, capabilities and SME performance benefits. In Unknown Host Publication
Harrigan, P ; Ramsey, Elaine ; Schroeder, A ; Qureshi, I ; Fang, Y ; Ibbotson, Pat ; Meister, D. / eCRM technologies, capabilities and SME performance benefits. Unknown Host Publication. 2008.
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title = "eCRM technologies, capabilities and SME performance benefits",
author = "P Harrigan and Elaine Ramsey and A Schroeder and I Qureshi and Y Fang and Pat Ibbotson and D Meister",
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month = "7",
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language = "English",
booktitle = "Unknown Host Publication",

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Harrigan, P, Ramsey, E, Schroeder, A, Qureshi, I, Fang, Y, Ibbotson, P & Meister, D 2008, eCRM technologies, capabilities and SME performance benefits. in Unknown Host Publication. Pacific Asia Conference on Information Systems, 5/07/08.

eCRM technologies, capabilities and SME performance benefits. / Harrigan, P; Ramsey, Elaine; Schroeder, A; Qureshi, I; Fang, Y; Ibbotson, Pat; Meister, D.

Unknown Host Publication. 2008.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - eCRM technologies, capabilities and SME performance benefits

AU - Harrigan, P

AU - Ramsey, Elaine

AU - Schroeder, A

AU - Qureshi, I

AU - Fang, Y

AU - Ibbotson, Pat

AU - Meister, D

PY - 2008/7/5

Y1 - 2008/7/5

M3 - Conference contribution

BT - Unknown Host Publication

ER -

Harrigan P, Ramsey E, Schroeder A, Qureshi I, Fang Y, Ibbotson P et al. eCRM technologies, capabilities and SME performance benefits. In Unknown Host Publication. 2008