Does humility facilitate Knowledge Sharing? Investigating the role of humble knowledge-inquiry and response

Sandra Moffett, Amitabh Anand, Isabelle Walsh

Research output: Contribution to journalArticle

Abstract

Purpose: Despite the strong focus on virtues in firms, humility is little recognized in the management literature and, more particularly in the literature about knowledge sharing (KS). Despite efforts to foster KS among employees in firms, the effectiveness of this process narrows down to the dyadic relationship between the knowledge seeker and provider within firm. This paper aims to investigate the role of humility in the KS process in dyadic activity. Design/methodology/approach: The authors undertake an exploratory investigation to fill some of the gaps found in the literature. The paper draws insights from psychology, history, religion, current events and management literature. Findings: The authors identify several individual propensities that help predict humility towards sharing knowledge from seeker (humble knowledge-inquiry) and provider perspectives (humble response). They propose a new conceptual process model of KS with humility as an important variable to consider. This work highlights several promising directions for future research. Originality/value: As per the authors’ knowledge, this is the first paper that investigates the role of humility in knowledge sharing from dyadic perspective. The authors also introduce concepts of humble knowledge inquiry and humble response in a dyadic context for effective knowledge sharing process.

LanguageEnglish
Pages1218-1244
Number of pages27
JournalJournal of Knowledge Management
Volume23
Issue number6
DOIs
Publication statusPublished - 12 Aug 2019

Fingerprint

Personnel
Knowledge sharing
Propensity
Process model
Dyadic relationships
Psychology
Employees
Design methodology

Keywords

  • Knowledge sharing
  • Humility
  • Humble Inquiry
  • Humble Response
  • Dyadic
  • Humble inquiry
  • Humble response

Cite this

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abstract = "Purpose: Despite the strong focus on virtues in firms, humility is little recognized in the management literature and, more particularly in the literature about knowledge sharing (KS). Despite efforts to foster KS among employees in firms, the effectiveness of this process narrows down to the dyadic relationship between the knowledge seeker and provider within firm. This paper aims to investigate the role of humility in the KS process in dyadic activity. Design/methodology/approach: The authors undertake an exploratory investigation to fill some of the gaps found in the literature. The paper draws insights from psychology, history, religion, current events and management literature. Findings: The authors identify several individual propensities that help predict humility towards sharing knowledge from seeker (humble knowledge-inquiry) and provider perspectives (humble response). They propose a new conceptual process model of KS with humility as an important variable to consider. This work highlights several promising directions for future research. Originality/value: As per the authors’ knowledge, this is the first paper that investigates the role of humility in knowledge sharing from dyadic perspective. The authors also introduce concepts of humble knowledge inquiry and humble response in a dyadic context for effective knowledge sharing process.",
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Does humility facilitate Knowledge Sharing? Investigating the role of humble knowledge-inquiry and response. / Moffett, Sandra; Anand, Amitabh; Walsh, Isabelle.

In: Journal of Knowledge Management, Vol. 23, No. 6, 12.08.2019, p. 1218-1244.

Research output: Contribution to journalArticle

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