Objectives: The aim of this presentation is to describe the phases of the development for the ChatPal mental health and wellbeing chatbot.
Methods: Development process was conducted in five countries (Finland, Sweden, Northern Ireland, Scotland, Ireland) and with four different languages. First, using an electronic survey for mental health professionals (n =190) we screened how familiar they are with chatbots and how they evaluated their potential. Second, university students and staff, mental health professionals and mental health service users (n=78) participated in workshops to design and innovate the chatbot content. Finally, the content and scripts of chatbot were written in multi-professional and multi-national collaboration.
Results: ChatPal is based on the PERMAH model of positive psychology and on the idea that we all have mental health which needs boosting and support from time to time. ChatPal includes relevant mental health information, exercises, mood diaries and simple monitoring and self-care tools. Based on preliminary evaluations, the ChatPal chatbot offers an option to offer support in areas where other mental health services are lacking or are insufficient.
Conclusions: ChatPal is already freely available in application stores and first scientific trials are starting in October 2021. Preliminary results of 4-week and subsequent 12-week in-the-wild trials will be in place at the time of EPA 2022 conference.
|Publication status||Published (in print/issue) - 4 Jun 2022|
|Event||30th European Congress of Psychiatry - |
Duration: 4 Jun 2022 → 7 Jun 2022
|Conference||30th European Congress of Psychiatry|
|Period||4/06/22 → 7/06/22|