TY - JOUR
T1 - Developing strategic quality management
T2 - A research agenda
AU - Leonard, Denis
AU - McAdam, Rodney
N1 - Copyright:
Copyright 2005 Elsevier Science B.V., Amsterdam. All rights reserved.
PY - 2002/7
Y1 - 2002/7
N2 - This paper critiques the development of TQM and corporate strategy and seeks to encourage further research into the relationship between these two fields of study by developing the concept of Strategic Quality Management (SQM). First, TQM and corporate strategy are discussed from a historical perspective, delineating the development of the two areas. Second, there is a challenge to the concept of quasi-strategic stability and, furthermore, the need to take a Strategic Quality Management (SQM) approach in many organizational situations is emphasized. Finally, key research questions for developing the practice of SQM are discussed for research agendas.
AB - This paper critiques the development of TQM and corporate strategy and seeks to encourage further research into the relationship between these two fields of study by developing the concept of Strategic Quality Management (SQM). First, TQM and corporate strategy are discussed from a historical perspective, delineating the development of the two areas. Second, there is a challenge to the concept of quasi-strategic stability and, furthermore, the need to take a Strategic Quality Management (SQM) approach in many organizational situations is emphasized. Finally, key research questions for developing the practice of SQM are discussed for research agendas.
UR - http://www.scopus.com/inward/record.url?scp=0036660215&partnerID=8YFLogxK
U2 - 10.1080/09544120220149304
DO - 10.1080/09544120220149304
M3 - Article
AN - SCOPUS:0036660215
VL - 13
SP - 507
EP - 522
JO - Total Quality Management
JF - Total Quality Management
SN - 0954-4127
IS - 4
ER -