Developing an appropriate quality award for Northern Ireland

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)


Describes the economy of Northern Ireland and the role of the Northern Ireland Quality Centre. Explains the Northern Ireland Quality Award, and the need to develop the criteria to bring it in line with the European Quality Awards. Examines how the alignment was achieved; and concludes with a list of recommendations.

Original languageEnglish
Pages (from-to)22-25
Number of pages4
JournalManaging Service Quality: An International Journal
Issue number2
Publication statusPublished (in print/issue) - 1 Apr 1996

Bibliographical note

Copyright 2016 Elsevier B.V., All rights reserved.


  • Alignment
  • European Foundation for Quality Management
  • Northern Ireland
  • Quality
  • Small firms


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