Developing an appropriate quality award for Northern Ireland

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

Describes the economy of Northern Ireland and the role of the Northern Ireland Quality Centre. Explains the Northern Ireland Quality Award, and the need to develop the criteria to bring it in line with the European Quality Awards. Examines how the alignment was achieved; and concludes with a list of recommendations.

Original languageEnglish
Pages (from-to)22-25
Number of pages4
JournalManaging Service Quality: An International Journal
Volume6
Issue number2
DOIs
Publication statusPublished - 1 Apr 1996

Keywords

  • Alignment
  • European Foundation for Quality Management
  • Northern Ireland
  • Quality
  • Small firms

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