Customer experience management (CXM) Development of a conceptual model for the digital organization

E. Doherty, M. Carcary, G. Conway, C. Crowley

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)
Original languageUndefined
Title of host publicationProceedings of the 11th European Conference on Information Systems Management, ECISM 2017
Publication statusPublished (in print/issue) - 2017

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