Original language | Undefined |
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Title of host publication | Proceedings of the 11th European Conference on Information Systems Management, ECISM 2017 |
Publication status | Published (in print/issue) - 2017 |
Customer experience management (CXM) Development of a conceptual model for the digital organization
E. Doherty, M. Carcary, G. Conway, C. Crowley
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
5
Citations
(Scopus)