Cultural Diversity in the curriculum: perceptions and attitudes of Irish hospitality and tourism academics

Frances Devine, Naimh Hearns, Tom Baum, Anna Murray

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

Educators are facing significant challenges in preparing indigenous students for employment in the multicultural working environment of hospitality and tourism organisations. In dealing with the impact of new skills and flexibilities demanded by increasing globalisation, the indigenous workforce needs to possess a multicultural perspective and adaptive skill and mind-set to integrate more inclusively in diverse work settings. This paper explores the nature of cultural diversity within the Irish hospitality/tourism workforce (in both Northern Ireland and the Republic of Ireland). An attempt is made to identify the challenges that hospitality and tourism educators face in implementing cultural diversity within the curriculum in order to prepare indigenous students (and indeed local industry staff) for employment within a multicultural workforce. The main themes analysed include: training requirements, educators requirements, programme content/learning outcomes, assessment methods and methods of programme delivery.
Original languageEnglish
Pages (from-to)81-97
JournalIrish Educational Studies
Volume27
Issue number1
DOIs
Publication statusAccepted/In press - 29 Mar 2008

Keywords

  • hospitality curriculum
  • cultural diversity education
  • multiculturalism
  • indigenous staff and students
  • Ireland

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