Crisis Communication and Terrorist Attacks

This chapter examines the key dimensions and defining features of terrorist crisis communication. It examines extant definitions of the terms ‘terrorist’ and ‘terrorism’ and highlights definitional problems in this area. In terms of crisis communication and terrorism, this is discussed in relation to the three stages of: pre-crisis prevention and preparation, the crisis response itself, and the post-crisis phase of recovery. Finally, the chapter presents a model showing how the construction of meaning following terrorist attacks is shaped by six key elements: media portrayals of the incident, the prevailing culture and context, the nature of the incident, the objectives of the terrorist group involved, one’s personal beliefs, and whether the perpetrators are internal or external to the society.See: https://books.google.co.uk/books?hl=en&lr=&id=u50CDAAAQBAJ&oi=fnd&pg=PA85&dq=crisis+communication+and+terrorist+attacks&ots=tyidnCn82y&sig=HKenu1RNVlYOQZllM7Ltsn_Teqs#v=onepage&q=crisis%20communication%20and%20terrorist%20attacks&f=false