Consumer to Consumer (C2C) Online Auction Transaction Intentions: an Application of the Theory of Planned Behaviour

Christopher McLaughlin, Laura Bradley, Emma Jane Verner, Sharon Loane

Research output: Contribution to journalArticle

Abstract

There has been a dramatic growth of individuals using online auctions especially within Consumer-to-Consumer (C2C) e-commerce coupled with increasing academic attention to behaviour in the online environments. Literature has identified the influence of attitudes, perceptions, trust and security on individual’s online auction transaction intentions and behaviours. The aim of this study, therefore, was to predict and understand individuals online auction transaction intentions and behaviours through the application of the Theory of Planned Behaviour (TPB). Three hundred and seventy-two respondents completed the survey within two geographical regions. Findings reported that attitudes, self-efficacy and trust significantly influenced intentions; while intentions and self-efficacy significantly influenced online auction behaviours. Interestingly, social pressures, perceived control and security failed to have any influence. Overall, the study provided greater insight into which salient drivers influence transaction behaviours and intentions.
LanguageEnglish
Pages5-25
JournalDBS Business Review
Volume1
Issue number1
Early online date1 Sep 2017
Publication statusE-pub ahead of print - 1 Sep 2017

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Online auctions
Theory of planned behavior
Self-efficacy
Perceived control
Electronic commerce
Social pressure

Keywords

  • C2C
  • Online Auction Transaction Intentions
  • TPB

Cite this

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Consumer to Consumer (C2C) Online Auction Transaction Intentions: an Application of the Theory of Planned Behaviour. / McLaughlin, Christopher; Bradley, Laura; Verner, Emma Jane; Loane, Sharon.

In: DBS Business Review, Vol. 1, No. 1, 01.09.2017, p. 5-25.

Research output: Contribution to journalArticle

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