Communication audits

Owen Hargie; Dennis Tourish

doi:10.1002/9781118955567

Communication audits

Owen Hargie, Dennis Tourish

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

An audit is in essence an objective evaluation of a designated process. The practice is most commonly associated with scrutiny of an organization’s financial health, and the principle of communication audits is clearly derived from this area. Communication audits have now featured in the literature for over 60 years. Research in this area reveals that, when implemented systematically, audits provide detailed information regarding the effectiveness of communication channels, sources and structures within organizations.

Original language	English
Title of host publication	The International Encyclopedia of Organizational Communication
Editors	C. Scott, L. Lewis
Place of Publication	Chichester
Publisher	John Wiley & Sons, Inc.
Pages	312-321
Volume	1
ISBN (Print)	978-1118955604, online 9781118955567
DOIs	https://doi.org/10.1002/9781118955567
Publication status	Published (in print/issue) - 14 Feb 2017

Keywords

communication audits
organisational communication
organisational research methods

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10.1002/9781118955567

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KW - organisational research methods

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Communication audits

Abstract

Keywords

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