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Abstract

The matter of ensuring adequate staffing levels in children’s social work services has become increasingly prominent due to challenges related to retention and staff wellbeing and exacerbated by limited governmental budgetary investment. Various operational tools and policy guidelines in the UK regulate staffing across different sectors of Health and Social Care. However, frameworks for safe staffing in social work are less developed. This study was based on qualitative and quantitative methodologies and specifically targeted Gateway and Family Intervention child protection teams in Northern Ireland, given the significant caseloads and staffing shortages within these specific team structures. The analysis unveiled systemic issues demanding systemic solutions. Frontline social workers and managers were often contending with overwhelming worker-to-caseload ratios, extensive waitlists, and vacancies within teams. This analysis also assisted in defining safe staffing in social work, including service-user safety, and staff wellbeing and retention. These findings serve as a foundation for evidence-based strategic planning, informing the development and enactment of safer and effective social work policies and legislation in the forthcoming years.
Original languageEnglish
Pages (from-to)993–1014
Number of pages22
JournalThe British Journal of Social Work
Volume55
Issue number3
Early online date28 Sept 2024
DOIs
Publication statusPublished (in print/issue) - 30 Apr 2025

Bibliographical note

Publisher Copyright:
© The Author(s) 2024.

Data Availability Statement

Not applicable.

Funding

This study was funded by the Office of Social Services Department of Health (DoH), Northern Ireland (IRAS Ref: 325970). The funders had no role in the design of the study; in the collection, analyses, or interpretation of data; in the writing of the manuscript, or in the decision to publish the results.

FundersFunder number
Department for Employment and Learning, Northern Ireland
325970

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 3 - Good Health and Well-being
      SDG 3 Good Health and Well-being
    2. SDG 8 - Decent Work and Economic Growth
      SDG 8 Decent Work and Economic Growth

    Keywords

    • Caseload ratio
    • Waitlists
    • Vacancies
    • Safe Staffing
    • Policy
    • Children’s Social Work
    • vacancies
    • children’s social work
    • waitlists
    • safe staffing
    • caseload ratio
    • policy

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