Changing the Taste of Social Enterprise

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


The purpose of this paper is to investigate consumer motivations to visit a social enterprise café. A total of 150 consumers from Northern Ireland took part in a paper based survey. Participants were obtained using a quota sample based on ten of the social enterprise cafes registered within in the Belfast/Greater Belfast area (Northern Ireland Executive, 2012). Results were inputted into SPSS and analysed using correlations and t-tests to determine if socio-demographic differences in participants’ motivations and their visitation behaviour existed. The key findings indicated that consumers consider the social enterprise ethos to be an added benefit and not a core requirement for their patronage. Whilst there is a strong base of customers who visit social enterprises establishments due to their societal ethos, there is now an opportunity for social enterprises to target a wider audience, albeit the strategy must be built upon product offering not societal mission and aims.This is the initial part of a wider study and only high-level findings have been discussed at this stage.
Original languageEnglish
Title of host publicationUnknown Host Publication
PublisherCouncil for Hospitality Management Education
Number of pages19
Publication statusPublished (in print/issue) - 22 May 2015
EventCHME Manchester 2015 - Manchester
Duration: 22 May 2015 → …


ConferenceCHME Manchester 2015
Period22/05/15 → …


  • Social Enterprise
  • Cafes
  • Consumer
  • Motivations
  • Northern Ireland
  • Belfast.


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