Capturing maturity of ICT applications in construction processes

Robert Eadie, Srinath Perera, George Heaney

Research output: Contribution to journalArticle

9 Citations (Scopus)

Abstract

Purpose – Two main types of models are used worldwide in consideration of the impact ofInformation Communication Technology (ICT) processes in construction: capability maturity models (CMM) and e-readiness models. The purpose of this paper is to review the structure behind the different models, their applicability to construction and indicate how organisations move between the levels in a CMM.Design/methodology/approach – This study investigates the literature behind eight e-readiness models and 53 CMMs.Findings – The findings indicate 88 per cent of maturity-based CMM models linked to five maturity levels, with the remainder using four. CMMs have common features: the process/application is described by maturity levels; Key Process Areas (KPA) provide the features to allow movement; and the levels are arranged and attained systematically, lowest to highest. Publication dates and trends indicate the rate of CMM publication is increasing (most in 2009), conversely, e-readiness models are not (most published in 2004).Practical implications – It is expected that the number of CMMs will increase; conversely,e-readiness models may not. E-readiness models have not been adopted by other industries and applications.However, CMMs, although initiated in software engineering, have progressed to incorporate constructionmodels which cover processes as diverse as financial management and documentation. This suggests that a CMM is more applicable for applications such as e-business in construction.Originality/value – The paper significantly expands that of Man in 2007 who listed 22 CMMmodels. This paper categorises a further 31 models and indicates construction applicability, combined with a review of e-readiness models for the first time.
LanguageEnglish
Pages176-194
JournalJournal of Financial Management of Property and Construction
Volume17
Issue number2
DOIs
Publication statusPublished - 30 Jul 2012

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Maturity
Communication technologies
E-readiness
Capability maturity model
Maturity level
Financial management
Software engineering
Electronic business
Industry
Design methodology
Documentation
Common features

Keywords

  • Information technology
  • Communication technologies
  • Construction industry
  • Capability maturity models
  • E-readiness models
  • ICT maturity
  • e-business

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Eadie, Robert ; Perera, Srinath ; Heaney, George. / Capturing maturity of ICT applications in construction processes. 2012 ; Vol. 17, No. 2. pp. 176-194.
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abstract = "Purpose – Two main types of models are used worldwide in consideration of the impact ofInformation Communication Technology (ICT) processes in construction: capability maturity models (CMM) and e-readiness models. The purpose of this paper is to review the structure behind the different models, their applicability to construction and indicate how organisations move between the levels in a CMM.Design/methodology/approach – This study investigates the literature behind eight e-readiness models and 53 CMMs.Findings – The findings indicate 88 per cent of maturity-based CMM models linked to five maturity levels, with the remainder using four. CMMs have common features: the process/application is described by maturity levels; Key Process Areas (KPA) provide the features to allow movement; and the levels are arranged and attained systematically, lowest to highest. Publication dates and trends indicate the rate of CMM publication is increasing (most in 2009), conversely, e-readiness models are not (most published in 2004).Practical implications – It is expected that the number of CMMs will increase; conversely,e-readiness models may not. E-readiness models have not been adopted by other industries and applications.However, CMMs, although initiated in software engineering, have progressed to incorporate constructionmodels which cover processes as diverse as financial management and documentation. This suggests that a CMM is more applicable for applications such as e-business in construction.Originality/value – The paper significantly expands that of Man in 2007 who listed 22 CMMmodels. This paper categorises a further 31 models and indicates construction applicability, combined with a review of e-readiness models for the first time.",
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note = "Reference text: Abourizk, S., Halpin, D., Mohamed, Y. and Hermann, U. (2011), “Research in modelling and simulation for improving construction engineering operations”, Journal of Construction Engineering and Management, Vol. 137 No. 10, pp. 843-52. Agile Enterprise (2008), “Change proficiency maturity model”, available at: www.parshift.com/docs/aermodA2.htm (accessed March 2012). Al-Osaimi, K., Alheraish, A. and Haj Bakry, S. (2007), “STOPE-based approach for e-readiness assessment case studies”, International Journal of Network Management, Vol. 18 No. 1, pp. 65-75. Alshawi, M. (2007), Rethinking IT in Construction and Engineering: Organisational Readiness, Taylor & Francis, Oxon. Alshawi, M., Goulding, J. and Salah, Y. (2004), “E-business in construction: a model for successful implementation”, Proceedings of Incite 2004 Designing, Managing and Supporting Construction Projects Through Innovation and IT Solutions, Langkawi, Malaysia, February, pp. 227-32. Anon. (2008), “MINCE model”, available at: http://meisnerr.home.xs4all.nl/test/easypage_1.html (accessed March 2012). Aouad, G., Kagioglou, M., Cooper, R., Hinks, J. and Sexton, M. (1999), “Technology management of IT in construction: a driver or an enabler?”, Logistics Information Management, Vol. 12 Nos 1/2, pp. 130-7. Aranda-Mena, G., Crawford, J., Chevez, A. and Froese, T. (2009), “Building information modelling demystified: does it make business sense to adopt BIM?”, International Journal of Managing Projects in Business, Vol. 2 No. 3, pp. 419-34. Badger, D. (2007), “Introducing the IT portfolio management office”, available at: www.isc. uoguelph.ca/documents/070605ITPMO-Overview.pdf (accessed March 2012). Beatham, S., Anumba, C., Thorpe, T. and Hedges, I. (2004), “KPIs: a critical appraisal of their use in construction”, Benchmarking: An International Journal, Vol. 11 No. 1, pp. 93-117. Bell Canada (1994), “Trillium”, available at: www.sqi.gu.edu.au/trillium/ (accessed March 2012). Burati, J., Matthews, M. and Kalidindi, S. (1991), “Quality management in construction industry”, Journal of Construction Engineering and Management, Vol. 117 No. 2, pp. 341-60. Burnstein, I., Suwannasart, T. and Carlson, C.R. (1996), “Developing a testing maturity model: part II”, available at: http://kopustas.elen.ktu.lt/,rsei/PT/Developing{\%}20a{\%}20Testing{\%}20Maturity{\%}20Model,{\%}20Part{\%}20II.htm (accessed March 2012). Carnegie Mellon University (1995), “People capability maturity model version 2”, available at: www.sei.cmu.edu/cmm-p/ (accessed March 2012). Carnegie Mellon University (2002), “Software acquisition capability maturity model”, available at: www.sei.cmu.edu/arm/SA-CMM.html (accessed March 2012). Carnegie Mellon University (2012), “CMMI for development”, available at: www.sei.cmu.edu/ cmmi/solutions/dev/pubs.cfm (accessed March). Charles, A., Lauras, M. and Van Wassenhove, L. (2010), “A model to define and assess the agility of supply chains: building on humanitarian experience”, International Journal of Physical Distribution & Logistics Management, Vol. 40 Nos 8/9, pp. 722-41. Cheng, J., Law, K., Bjornsson, H., Jones, A. and Sriram, R. (2010), “A service oriented framework for construction supply chain integration”, Automation in Construction, Vol. 19 No. 2, pp. 245-60. Chrissis, M., Konrad, M. and Shrum, S. (2007), CMMI, Addison-Wesley, Reading, MA. Chuah, M. (2010), “An enterprise business intelligence maturity model (EBIMM): conceptual framework”, Proceedings of 2010 Fifth International Conference on Digital Information Management (ICDIM ), pp. 303-8. CID (2007/2008), Global Information Technology Report: Readiness for the Networked World, Center for International Development, Harvard University, Cambridge, MA, available at: www.weforum.org/reports (accessed March 2012). 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Capturing maturity of ICT applications in construction processes. / Eadie, Robert; Perera, Srinath; Heaney, George.

Vol. 17, No. 2, 30.07.2012, p. 176-194.

Research output: Contribution to journalArticle

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T1 - Capturing maturity of ICT applications in construction processes

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AU - Perera, Srinath

AU - Heaney, George

N1 - Reference text: Abourizk, S., Halpin, D., Mohamed, Y. and Hermann, U. (2011), “Research in modelling and simulation for improving construction engineering operations”, Journal of Construction Engineering and Management, Vol. 137 No. 10, pp. 843-52. Agile Enterprise (2008), “Change proficiency maturity model”, available at: www.parshift.com/docs/aermodA2.htm (accessed March 2012). Al-Osaimi, K., Alheraish, A. and Haj Bakry, S. (2007), “STOPE-based approach for e-readiness assessment case studies”, International Journal of Network Management, Vol. 18 No. 1, pp. 65-75. Alshawi, M. (2007), Rethinking IT in Construction and Engineering: Organisational Readiness, Taylor & Francis, Oxon. Alshawi, M., Goulding, J. and Salah, Y. (2004), “E-business in construction: a model for successful implementation”, Proceedings of Incite 2004 Designing, Managing and Supporting Construction Projects Through Innovation and IT Solutions, Langkawi, Malaysia, February, pp. 227-32. Anon. (2008), “MINCE model”, available at: http://meisnerr.home.xs4all.nl/test/easypage_1.html (accessed March 2012). Aouad, G., Kagioglou, M., Cooper, R., Hinks, J. and Sexton, M. (1999), “Technology management of IT in construction: a driver or an enabler?”, Logistics Information Management, Vol. 12 Nos 1/2, pp. 130-7. Aranda-Mena, G., Crawford, J., Chevez, A. and Froese, T. (2009), “Building information modelling demystified: does it make business sense to adopt BIM?”, International Journal of Managing Projects in Business, Vol. 2 No. 3, pp. 419-34. Badger, D. (2007), “Introducing the IT portfolio management office”, available at: www.isc. uoguelph.ca/documents/070605ITPMO-Overview.pdf (accessed March 2012). Beatham, S., Anumba, C., Thorpe, T. and Hedges, I. (2004), “KPIs: a critical appraisal of their use in construction”, Benchmarking: An International Journal, Vol. 11 No. 1, pp. 93-117. Bell Canada (1994), “Trillium”, available at: www.sqi.gu.edu.au/trillium/ (accessed March 2012). Burati, J., Matthews, M. and Kalidindi, S. (1991), “Quality management in construction industry”, Journal of Construction Engineering and Management, Vol. 117 No. 2, pp. 341-60. Burnstein, I., Suwannasart, T. and Carlson, C.R. (1996), “Developing a testing maturity model: part II”, available at: http://kopustas.elen.ktu.lt/,rsei/PT/Developing%20a%20Testing%20Maturity%20Model,%20Part%20II.htm (accessed March 2012). Carnegie Mellon University (1995), “People capability maturity model version 2”, available at: www.sei.cmu.edu/cmm-p/ (accessed March 2012). Carnegie Mellon University (2002), “Software acquisition capability maturity model”, available at: www.sei.cmu.edu/arm/SA-CMM.html (accessed March 2012). Carnegie Mellon University (2012), “CMMI for development”, available at: www.sei.cmu.edu/ cmmi/solutions/dev/pubs.cfm (accessed March). Charles, A., Lauras, M. and Van Wassenhove, L. (2010), “A model to define and assess the agility of supply chains: building on humanitarian experience”, International Journal of Physical Distribution & Logistics Management, Vol. 40 Nos 8/9, pp. 722-41. Cheng, J., Law, K., Bjornsson, H., Jones, A. and Sriram, R. (2010), “A service oriented framework for construction supply chain integration”, Automation in Construction, Vol. 19 No. 2, pp. 245-60. Chrissis, M., Konrad, M. and Shrum, S. (2007), CMMI, Addison-Wesley, Reading, MA. Chuah, M. (2010), “An enterprise business intelligence maturity model (EBIMM): conceptual framework”, Proceedings of 2010 Fifth International Conference on Digital Information Management (ICDIM ), pp. 303-8. CID (2007/2008), Global Information Technology Report: Readiness for the Networked World, Center for International Development, Harvard University, Cambridge, MA, available at: www.weforum.org/reports (accessed March 2012). 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PY - 2012/7/30

Y1 - 2012/7/30

N2 - Purpose – Two main types of models are used worldwide in consideration of the impact ofInformation Communication Technology (ICT) processes in construction: capability maturity models (CMM) and e-readiness models. The purpose of this paper is to review the structure behind the different models, their applicability to construction and indicate how organisations move between the levels in a CMM.Design/methodology/approach – This study investigates the literature behind eight e-readiness models and 53 CMMs.Findings – The findings indicate 88 per cent of maturity-based CMM models linked to five maturity levels, with the remainder using four. CMMs have common features: the process/application is described by maturity levels; Key Process Areas (KPA) provide the features to allow movement; and the levels are arranged and attained systematically, lowest to highest. Publication dates and trends indicate the rate of CMM publication is increasing (most in 2009), conversely, e-readiness models are not (most published in 2004).Practical implications – It is expected that the number of CMMs will increase; conversely,e-readiness models may not. E-readiness models have not been adopted by other industries and applications.However, CMMs, although initiated in software engineering, have progressed to incorporate constructionmodels which cover processes as diverse as financial management and documentation. This suggests that a CMM is more applicable for applications such as e-business in construction.Originality/value – The paper significantly expands that of Man in 2007 who listed 22 CMMmodels. This paper categorises a further 31 models and indicates construction applicability, combined with a review of e-readiness models for the first time.

AB - Purpose – Two main types of models are used worldwide in consideration of the impact ofInformation Communication Technology (ICT) processes in construction: capability maturity models (CMM) and e-readiness models. The purpose of this paper is to review the structure behind the different models, their applicability to construction and indicate how organisations move between the levels in a CMM.Design/methodology/approach – This study investigates the literature behind eight e-readiness models and 53 CMMs.Findings – The findings indicate 88 per cent of maturity-based CMM models linked to five maturity levels, with the remainder using four. CMMs have common features: the process/application is described by maturity levels; Key Process Areas (KPA) provide the features to allow movement; and the levels are arranged and attained systematically, lowest to highest. Publication dates and trends indicate the rate of CMM publication is increasing (most in 2009), conversely, e-readiness models are not (most published in 2004).Practical implications – It is expected that the number of CMMs will increase; conversely,e-readiness models may not. E-readiness models have not been adopted by other industries and applications.However, CMMs, although initiated in software engineering, have progressed to incorporate constructionmodels which cover processes as diverse as financial management and documentation. This suggests that a CMM is more applicable for applications such as e-business in construction.Originality/value – The paper significantly expands that of Man in 2007 who listed 22 CMMmodels. This paper categorises a further 31 models and indicates construction applicability, combined with a review of e-readiness models for the first time.

KW - Information technology

KW - Communication technologies

KW - Construction industry

KW - Capability maturity models

KW - E-readiness models

KW - ICT maturity

KW - e-business

U2 - 10.1108/13664381211246624

DO - 10.1108/13664381211246624

M3 - Article

VL - 17

SP - 176

EP - 194

IS - 2

ER -